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eCost.com

6,562 reviews
3.59 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-06-27

"It was quick and easy to make the purchase. I am very satisfied with price and the process."


Verified
5/5

2013-06-26

"eCost has amazing deals, reasonable shipping prices and always ships quickly. I am a loyal customer."


Verified
5/5

2013-06-26

"Order arrived quickly and in good shape. Thank you!"


Verified
5/5

2013-06-26

"Quick delivery, excellent service."


Verified
5/5

2013-06-26

"I am very pleased with the quick, friendly service I received. The products are exceptional and I will certainly do business with you again."


Verified
5/5

2013-06-26

"As advertised, quick delivery."


Verified
5/5

2013-06-26

"Computer Was terrible---no instructions to assemble--------finally got help---then it wouldn't work---now waiting for label to return

Norm
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Verified
1/5

2013-06-26

"Customer service was horrible to the point of filing a better business bureau complaint, the shipment was guaranteed for a 4:30 pm delivery and was late and they refused to refund my shipping cost even though I already submitted a claim through FedEx which I was entitled and they agreed. On top of that I had to return my item because it was defective. Still awaiting refund from this fiasco. Two thumbs down. "

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Verified
1/5

2013-06-26

"WARNING: Don't depend on this company for important orders! On 06/18/2013 I placed an important 2 day order - I did a live chat with eCost.com to verify stock and then later called to place the order and verified again. After placing the order, the next day I got an email saying my order is being backordered because they have no stock. I have seen other reviews that said the same thing about eCost, but I had to take a risk as this was the only company who said they had stock for sure."


Verified
1/5

2013-06-26

"As of 6/25/2013, I have not received the order. Previous orders were received in a timely manner. "


Verified
5/5

2013-06-25

"I love ecost. I have purchased many, many products from them and have always been satisfied. "


Verified
5/5

2013-06-25

"Great customer service, quick delivery, good quality"


Verified
4/5

2013-06-25

"I was somewhat disturbed by the fact that the day before I ordered my computer, it was offered as a platinum deal at $200.00 less than I ended up paying for it the next day. When I spoke on line with a customer service rep, I was told that if I joined as a platinum member I would be able to purchase the computer for the same price the next day. So I paid for the platinum membership. Low and behold when I went to order it the next day it was $200. higher. I again spoke on line with customer service, who told me that I needed to sign in, place the computer in my shopping cart, then at check out the lower $200. platinum membership cost would show up. This did not happen. Now I am left wondering why I spent the extra dollars for the platinum membership."


Verified
5/5

2013-06-25

"Great Service it arrived in two days!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-25

"Equipment ordered was exactly as described and arrived quickly."