"Whole experience was smooth."
"The order process went well. Timely delivery. Product seems to be somewhat less that expected."
"The laptop arrived quickly and it was exactly as advertised. I believe that I got a great laptop at an excellent price. I saw the same laptop advertised on other web sites, but I have bought from eCost before with no problems."
"The prices are great. I purchased a new laptop and it had the option of overnight shipping--i missed out on this deal but it arrived fairly quick anyway. I returned to this sight to purchase more products. In less then a week, I would have spent 800 dollars at e-cost (meeting their required amount four times)....but since my order weighed over 20 lbs I was no longer eligible for free shipping. Deal was spend $200 get free shipping. I contacted customer service and asked for someone to throw a dog a bone..the response was "NO" (via chat) and then no one would respond to me after that--literally. There was no sorry have a good day. Just dead air. I was not impressed with the representative of e-cost at all.
"
"I am very happy with eCost.com.
I get what I want and when I want it and a good price also."
"I have used ecost several times over the past 10 years, and I have never been disappointed."
"Found sales tax added on to my bill - I've bought from them before and never had sales tax - they have no physical presence in Wis that I know of - I couldn't find anything in Wis when I did a search......"
"Awesome price. Fast delivery. Better then amazon"
"I ordered two external hard drives. I noticed on the tracking that they were being delivered signature required. The day and time of delivery we were out of the office so I called immediately and they removed the signature required. UPS delivered it with out issue!"
"Quick shipping. Got what I ordered. Would use again."
"A snafu in the order was responded to and resolved satisfactorily by customer service. "
"Items arrived in a timely manner and in great condition"
"Ecost service was great.
The item I purchased did not meet my expectations"
"My computer was here very fast and looks and works great."
"Misleading advertisement shows you get a special edition laptop with gold case and wireless mouse: http://www.ecost.com/n/Image-Gallery/productPages-6?op=mall.sections.productDetails.productGalleryThumbs.productGalleryThumbs&dpno=9594503&imgNo=2 --not in the box. Refurbished means 'back to a state like new' so removing accessories is a violation of their agreement. If I order a refurbished camera from Nikon, the accessories are included for example. They wanted to settle the issue using GAP giftcoupons which have no real world value. No battery or charger and the told me I had to go to manufacturer who are mailing it out. Buyer beware on refurbished items: refurbished to ecost means "whatever happens to be in the box, so f you"."