"They made an error in billing but called and had me contact my credit card company to straighten it out. Upon being able to put the correct charges through, they processed and shipped my order so it still made it to my daughter for Christmas Eve."

"came in quick and was just what i ordered
"

"Awesome experience! I felt confident from the first click to the delivery at my door. Will be shopping again with ecost.com @uberconsultant"

"I asked to change my address and was told that the shipment would go to the right address, to no avail. "

"Great ordering experience no complaints. Very user friendly even the online chat. "

"My purchase was received on time and I feel a good value. Overall very satisfied."

"Everything was great! Shipment arrived sooner than expected!"

"I thought that my package would be delivered on Saturday by Priority Mail. It did not come until Monday. I looked at the shipping record but could not determine if the issue was with eCost or USPS."

"final order batched HP computer. Screwed it up twice. right hand didnt no what the left hand was doing. you didnt get the sale and I didnt get the xmas gift.. bAD JOB AND IM A REPEAT CUSTOMER. as well. Cant wait to see your response
"

"I was expecting my order before Christmas and received an e-mail stating it shipped 12/17 to my dismay 12/24 I still had not received it. When I called 12/25 I was told it was backordered indefinitely and I did not receive a notice...I cancelled my order. I will most likely never order from here again. "

"Items delivered to wrong address."

"Unable to complete a rating because item ordered is on back order.
"

"Purchased a SAN drive online as Chrismas gift but got a last min note saying order cannot be fulfilled because of pricing error. Price was comparable to other reseller so I am disappointed how unfriend this service is and not likely to order from this site again."

"no contact from customer support. Not at all pro active."

"Monitor was delivered very promptly."