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eCost.com

6,562 reviews
3.59 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-21

"Low cost, fast delivery. Recommended."


Verified
1/5

2013-12-21

"There order support sent an e-mail to have me call and verify the order before it would be processed. I e-mailed back that I did not wish to do so, and to release the order or cancel it. I did not get a response to my reply, and a few days later I received a duplicate e-mail of the first. I told them to just cancel the order and remove me from their mailing list."


Verified
5/5

2013-12-21

"Very fast. Hood prive and product"


Verified
5/5

2013-12-20

"very satisfied with the service"


Verified
1/5

2013-12-20

"They shipped me the wrong item, something I did not order. Then they said the item I ordered and they confirmed, was no longer available, so they just shipped something else that I didn't order. They then said they would not refund the charge for the item unless I shipped back the wrong item. Under the Consumer Protection Act, I do not have to do that. They are required to refund my money in full, because they shipped me something I did not order. They refused, and now I have to bring a consumer protection violation action against them. This was their mistake, and they should refund it in full pursuant to the requirements of the Consumer Protection Act.

I returned the item and they refunded my money, but I never received the item that I originally ordered and never received the $20.00 store credit they promised.
"

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Verified
5/5

2013-12-20

"Fast delivery Will be a nice Christmas gift"


Verified
5/5

2013-12-20

"It got here on time but my product does not work it will not power on nor charge so I contacted ecost for an exchange.. "

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Verified
5/5

2013-12-20

"Quick shipping, great prices!"


Verified
3/5

2013-12-20

"Man got suckered twice in two days by ecost. Horrible feeling and lackluster customer service makes it worst. Thanks guys for assuring me 100% on receiving a product then letting me find out it's backordered and was never instock. Also putting it back in stock the next day to lure more people in. Even had someone call me and verify it would ship out and i will be getting it. Being skeptical I refreshed the order page and saw the notorious "backorder" next to my status. Live chat was pretty bad as they just stopped responding. Possibly annoyed with the complaint. But I guess "world class customer service" means ignore the tough ones. Take huge precaution when ordering from cost.

Update. Best case scenario happened. I got a call again to confirm that what I already knew. OUT OF STOCK. Yes cancel my order please.

Update 2: Customer Service did alleviate the shortcomings i encountered somewhat. I'll leave the review, but i'm no longer upset at this issue.
"

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Verified
5/5

2013-12-19

"Item shipped quickly and arrived in good condition. Great Service!"


Verified
5/5

2013-12-19

"very fast shipping and very good communication..very good product @ a fair price. would do business with them again .thanks"


Verified
5/5

2013-12-19

"Very satisfied!! Merry Christmas !!!"


Verified
1/5

2013-12-19

"
https://econsumer.ftccomplaintassistant.gov/
http://www.consumerfinance.gov/complaint/
http://definitions.uslegal.com/t/theft-by-deception/



Chat Content:
Jil: [8:47:21 AM] Hello. My name is Jil. I’ll be happy to help you. Please give me a second to check on your question.
Steve: [8:47:21 AM] I want full reimbursement - - Z825479701017

Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported
Approximately 62 Reports Found
Showing 1-25

Total Visits since 1998: 8,832,393,082Estimated money Consumers saved since 1998: $15,456,687,892.71Reports filed: 1,734,147

http://www.ripoffreport.com/reports/search?body=ecost
Jil: [8:47:34 AM] checking



Jaymie: [11:14:45 AM] Hello. My name is Jaymie. I’ll be happy to help you. Please give me a second to check on your question.
Steve: [11:14:45 AM] I am still waiting on a return authoerizeation number for Z825479701017

The system will not load. Right out of the gate there is a problem and I am not dealing with it. You sold me a refurbished defective product knowing you could extract 15% plus shipping. I will be disputeing the additional charges with discover. This is theft by deception and intentional disceiving. I want full reimbursement reguardless of your policy. If I have to obtain an council and investigate all returned and refurbished items and seek full reimbursement for all customers, it will be done.
Jaymie: [11:17:06 AM] Hi Steve, we apologize for the inconvenience. Here's you return authorization number 4447397 issued and sent to your email today.
[11:17:27 AM] it was sent to this email with the return instructions: ****@****
Steve: [11:18:11 AM] I have purchased other items from you with no issues
[11:19:50 AM] Will I be obtaining full reimbursement without going forward?

Jaymie: [11:20:55 AM] Upon checking the order, upon return of the item there will be a 15% restocking fee.



12/15/2013

Chat Content:
Nathan: [12:49:23 PM] Hello. My name is Nathan. I’ll be happy to help you. Please give me a second to check on your question.
Steve: [12:49:23 PM] I tried starting it up and it would not load
Nathan: [12:49:36 PM] What item would this be..
Steve: [12:50:01 PM] PCPU 09831752 15-N096NR A6 --- Z825479701017
Nathan: [12:50:41 PM] did you already purchase this item?
Steve: [12:51:02 PM] Z825479701017
Nathan: [12:52:04 PM] Please call our customer service number so they can assist you with process on how to return the item.
[12:52:53 PM] Our toll free number is ***-***-**** and then press option number 3.


I am not even playing with this, I will keep my 2002 HP Pav. zv6130us Laptop and bring it to 2G's

http://www.ecost.com/n/technical-support/navLinks-534#technicalQuestions

HP ***-***-****

Jaymie: [10:47:43 AM] Hello. My name is Jaymie. I’ll be happy to help you. Please give me a second to check on your question.
Steve: [10:47:43 AM]

I just Purchased a HP Pavilion 15-N096NR from you and need to make a restore disk
before I even get started - It keeps wanting to connect to the internet. Not happening,
I just want it to load up so I can copy a restore disk. I just shut it down. Please tell me
how to approach this?

Jaymie: [10:48:03 AM] Hi Steve, we apologize for the inconvenience. Please provide me with your order number.
Steve: [10:50:08 AM] PCPU 09831752 15-N096NR A6 --- Z825479701017

Jaymie: [10:50:56 AM] Please call our technical support department for assistance. Just dial ***-***-**** and choose option 4.
[10:51:14 AM] If they find the item defective, they will further assist you with item return for credit or exchange.
Steve: [10:52:46 AM] I just wanted block by block instructions

Jaymie: [10:53:34 AM] yes, i got that. Your concern will be best addressed by our technical support department, they can walk you through.
Steve: [10:54:10 AM] thanks


restore disk customer service
Dec 11 (2 days ago)

to me
Steve,

We recommend contacting HP for assistance burning your restore disks. They may have free 30 day support. If not HP, contact the retailer you purchased the computer from, they may be able to help as well. We do not assist with this process.

Have a blessed day.


Rediculous CPU, Memory and Disk usage on windows 8

You were looking for "windows extremely high memory usage 8gb". You might be interested in the following threads :

This is getting ridiculous, I recently went out and built myself a moderate gaming machine, not a big-rig by any means, but something that could get the job done, but it seems I made the mistake of using windows 8. I'm constantly at 65% + CPU usage, around 90% memory usage, and 95%+ DISK Usage, and I don't have a clue where it's coming from.

Giving it the benefit of the doubt that the task-manager is just buggy, it's claiming that running it alone is using 53.6% of my CPU, granted my CPU is a Quad-Core 4.3GHz processor. My memory is at 91% right now and when showing resource values, the thing using the most is Skype at a whopping 62.3MB (Ridiculous right? Not.) Disk usage is currently at 100%, with the task using the most being System at a whopping 0.4Mb/s, and only 5 more tasks running at 0.1Mb/s for a total of.. 0.9Mb/s (Holy crap, how could my hard-drive ever keep up?)

I've been reading around, this seems to be a common problem for windows 8, however here is what is REALLY bothering me.

Doing the addition, the total memory that is being used right now is 571.6MB I have 4GBs of RAM. Anybody else see an issue here?

I have a 1TB Sata drive as-well.

My physical memory usage is so high - Forum
8GB of RAM only 3.16 usable (W7 x64) - Forum
Memory usage creeps to 8gb at idle - Forum
High Memory Usage - Forum
Windows 7 high memory and CPU usage - Forum
See all contents in "windows extremely high memory usage 8gb"

http://www.youtube.com/watch?v=G1fyUYqsFWc

http://www.youtube.com/watch?v=oFOxs1AUDxo

Start - all programs - folder of manufacturer recovery etc.-

"


Verified
1/5

2013-12-19

"I never received my order
I don't want it anymore either
Donna Kahn
"


Verified
5/5

2013-12-19

"If you are looking for any electronic or computer products you will not find a better place to shop. They have great prices and products! Their service is great also."