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Return/Replacement policy:
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Verified
5/5

2015-09-17

"I was looking for something specific that didn't have a 10 day lead time and eFaucets was the only place that took care of it. They will always be the first place that I check. Thanks guys!
"


Verified
5/5

2015-09-17

"Good price, great product, timely delivery. Very smooth process from start to finish."


Verified
5/5

2015-09-17

"Arrived quickly and item as expected. Thanks!"


Verified
1/5

2015-09-17

"I had to order a replacement hot water tank for under my island sink. I ordered the number I was told to get by your sells people and by the time I had an appointment set for the plumber to come out and change it out we found out the new one would not fit. I was told by your people that they there had been an issue with the seal so there was a newer verision. What they did not tell me was that it was a little bit larger not much, but enough that it would not fit In the space the old one came out of [which was exactly 3 yrs old, ironically the warranty was for 3 years as well] When I tried to exchange it for a smaller one. I was pretty much told tuff it was just past my point of return. Which could not have been more than a couple of days, but you know we all work at our jobs and trying to take a day off work and try to fit a service person and schedule so everyone can be home to take care of this. ALL I WANTED TO DO WAS EXCHANGE IT FOR ONE THAT WOULD FIT UNDER MY SINK IN MY NEWLY REMODELED $150,000.00 KITCHEN. But don't fret I went someplace else and found another one [not from you] and had it installed. As they say 1 good report is ok, but one bad report spreads like wildfire when people talk bout the services they have had. I own a service company as well! Clients always come first, we take each case individually and fix it. "


Verified
4/5

2015-09-17

"Item In stock, good price, Fast shipping, "


Verified
5/5

2015-09-17

"Just what I wanted and received it in a timely fashion. Thanks so much! "


Verified
5/5

2015-09-17

"We have used eFaucets for two remodels now and have been extremely pleased with the result! The website is clean and visually attractive, with plenty of photos to help in choosing your special items. The prices are extremely reasonable (even with shipping added) and the order process is quick and easy. I will be shopping eFaucets again. "


Verified
5/5

2015-09-17

"Delivery on time. Product in perfect condition."


Verified
5/5

2015-09-17

"Vigo brand products match pricing with Lowes.com, but only when the long-running online discount is in effect at eFaucets. Otherwise I would have purchased locally from my nearest Lowes store, when comparing to freight shipping versus in-state sales tax, etc.

Large item was promply drop-shipped (truck freight) to my door. Return policy duration would have been more beneficial at 45 days instead of 30, but a particular slow-moving project worked out anyway which did not require a return.
"


Verified
5/5

2015-09-17

"Good selection of items, decent prices, fast delivery."


Verified
5/5

2015-09-17

"Nice looking and everything works perfectly"


Verified
5/5

2015-09-17

"Delivered on time and as advertised."


Verified
5/5

2015-09-17

"Quick, easy, quality goods! Very Happy!! My products are installed now and they are beautiful and working perfect!"


Verified
2/5

2015-09-16

"I had to call the MFG for a status on the order. I had to have the faucet shipped directly from them since efaucets could not be bothered to even let me know when the thing was back ordered nor do anything to expedite it. Bottom line. if it is in stock you are all set, otherwise do not expect any help from them."

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Verified
5/5

2015-09-14

"Everything was handled well and the pricing was the best."