"I have been dealing with Ruby for over a week trying to get a sink. the first one was discontinued. I was offered a 10% discount which I did not take as I thought I had a sink through my contractor...That turned out to not be what I needed and contacted Ruby again inquiring whether I could still have the 10% on the sink she had recommended.I was promptly contacted and offered the 10% and the transaction was done immediately over the phone! I am extremely happy. Thank you!!!
The invoice listed is from my first order. I do not have the second invoice number yet"
"Mike was fantastic. He does his job with the customer service skills of a seasoned veteran. I appreciated his ability to do his job efficiently and friendly."
"Ruby was excellent - was able to answer all of my questions and placed my order without any difficulty. Great to work with!"
"This was an A OK transaction with ONLY one negative, an important WASHER was MISSING. Since I own a jar of miscellaneous washers I was able to replace the missing washer.
NEIL LAKATA "
"Another terrible internet company. Placed an order on the 20th after one week without a shipping notice I emailed asking for status. That's when they told me the did not have really have the item.
In this day and age any company that does not have real time stock data or the decency to contact a customer right away when there's a problem with an order should not be in business."
"Great price, fast shipping. They have exactly what I'm looking for and a wide selection of the most up to date styles and brands. No reason to shop anywhere else."
"disappointed with the color outcome. wanted bone, ordered bisque after reviewing the sample pictures. color received was yellow. We returned the sink, and reordered another from eFaucets , almond. Very happy with that one. "
"The order was shipped promptly. The shipping cost, however, was too high. The item was very small and did not weigh more than 2 ounces. First class shipping, or even priority mail, would have cost less than the $7.99 that we were charged. Companies in general need to pay more attention to providing customers with the lowest possible safe shipping cost. At least give people options. Plus, we should support and use USPS whenever possible. "
"Sink was exactly what I had ordered and arrived on time as promised. Very happy with the process and will order again from eFaucets without hesitation."
"Great faucet for bar sink. Delta all the way. "
"Great price. Fast delivery. Excellent product. "
"The customer service rep that took care of my order was outstanding. Give her a raise to keep her, thanks so much!!!"
"I had a very helpful manager for my order and she deserves recognition for making this such a smooth process.
Amanda
Supervisor
eImprovement.com, LLC
Shop For Your Home From Your Home TM
P.O. Box 044271
Racine, WI 53404-7005
Direct: ***-***-****
Main: ***-***-**** Ext: 4256
Sales: 1-***-***-****
Fax: ***-***-****
Email: ****@****
Thank you,
-Peter"
"Great delivery time!! Totally satisfied with the product we received. "
"Lowest price found. Delivered on time. Packaging was perfect. "