ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-10-20

"Nice product for great price!"


Verified
5/5

2016-10-20

"Very quick response and well packaged."


Verified
1/5

2016-10-20

No room for error

"The online product description was incomplete, not providing a manufacturer model number or product dimensions. I called Customer Service to question if the replacement part was the correct size for my sink soap dispenser. I was told "the manufacturer has only 1 size that fits all soap dispensers". The product delivered was not compatible. I called back, spoke to a supervisor who told me eFaucets shipped what I ordered. She would not refund the order even though it was their misinformation that caused the problem. I was willing to purchase the correct part.

Lesson learned! I contacted the manufacturer and ordered the part AT NO COST.
"


Verified
5/5

2016-10-20

Thumbs up

"Good products at fair prices and rapid, free delivery. Everything was as expected. "


Verified
5/5

2016-10-20

Promptness

"Great price & great service, thanks.

"


Verified
5/5

2016-10-20

Good experience

"Top quality and shipped quickly."


Verified
5/5

2016-10-20

Unique item

"I needed a unique part nobody seemed to stock. Or at least it wasn't easy to find online not knowing the part number or name.. But these guys had it and got it to me fast!"


Verified
5/5

2016-10-20

Fast delivery

"Great price. Fast and free shipping. Exactly what I wanted."


Verified
1/5

2016-10-20

Disappointed

"I purchased a roman Tub faucet from efaucets and when it arrived it was visibly refurbished. There were many scratches beneath the chrome coating. I contacted customer service with my complaint. I was asked to send it back. I was already outide the USA so sending it back was not an option.

My contention with the company is really the fact that my product was sent in such a state. It tells me that due care was not taken prior to shipping to me.

I was offered a discount for my inconvenience but to date I have to received it. I emailed efaucets several times after being told about the discount , but I never got a reply to this day.

I was forewarned about efaucets selling used items and passing them off as new. I gave the company the benefit of the doubt but was deceived. I would never recommend efaucets to anyone based on my experience.
"


Verified
5/5

2016-10-20

Bath bliss

"I love soaking in bubble bath. Only problem was finding a perfect bath pillow for my head. I tried three different types from major bed and bath store. Each one was worse than the one before. The suction cups wouldn't hold or the pillow wouldn't stay inflated or the fabric stained. Then I found the perfect pillow at efaucets. I've had it for a couple months now and it's as perfect as the day it arrived. Delivery was fast and product is perfect. What more can you ask for ?"


Verified
5/5

2016-10-20

best way to shop

"very happy super quality and very fair price"


Verified
5/5

2016-10-20

Excellent

" I ordered two bathroom vanities the Fossetts was great delivered right on time no problems whatsoever. "


Verified
5/5

2016-10-20

It's a great faucet

"We like the faucet very much. It was more expensive than what we saw in the big box stores, but is a higher quality faucet. Since we were replacing a cheap faucet that had broken, this was definitely the way to go. Actually the efaucet price was comparatively good. The faucet looks great, works great, and should last many years. The delivery was fine. "


Verified
5/5

2016-10-19

Sink arrived fast and was exactly as stated in site description

"I would do business with again. Maybe when we upgrade the vanity faucets in the hall bathroom. Thanks!"


Verified
5/5

2016-10-19

Great service, great price, easy order

"In and out with an order in a matter of a couple minutes. Very professional gentleman took the order. I found the site on a fluke and will definitely return. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A