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Return/Replacement policy:
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Verified
5/5

2016-04-01

Saved me from the wrath

"I started swapping a couple toilets but found my assumption about the rough in on out of the toilets was wrong. The old toilet was pulled so I had to get a different one to avoid the wrath of my family. eFaucets had the information I needed to decide which toilet to get and they had it in stock for quick delivery. I ordered it one evening and it arrived 3 days later. They had the best deal I could find on the Kohler Highland I ordered. I actually like it better than the Cimmeron I have in a couple bathrooms. I am very pleased."


Verified
5/5

2016-03-31

Just what I needed

"I found what I couldn't find in a local plumbing supply"


Verified
5/5

2016-03-31

"This is the 3rd time i filled out a review. .if.you ask again. .i will not give a good rating "


Verified
5/5

2016-03-31

Delivered!

"Website made it clear what I needed to prevent a mistake in ordering and the product quality was great for the price!! I am totally satisfied!"


Verified
5/5

2016-03-31

Very satisfied with my purchase!

"I was very satisfied with my purchase."


Verified
1/5

2016-03-31

Disappointed!!

"We purchased a sink and strainer for a full kitchen remodel. I ordered it early, to insure having it for our plumber when the time came. I accidentally ordered the wrong strainer size. I called to exchange it and was told there was a 30 day return policy. Had I known this I would have never ordered from them. I paid $45 for nothing. Had no use for it, so donated it. "


Verified
5/5

2016-03-31

"great sink! very happy we chose it"


Verified
5/5

2016-03-31

bath faucet repair

"excellent service exactly what was ordered and work perfectly."


Verified
1/5

2016-03-31

Late delivery

"Paid extra for a 2 day delivery on Monday afternoon. Countertop people were scheduled for Friday and the sink showed up after the contractors had left. Glad I paid the extra $35. Filled out a questionnaire, my wife called to complain and we got no refund on the shipping. I guess my math is not the same as eFaucet math. Ordering on a Monday even if it is late afternoon and paying extra for 2 day shipping the package should have been here in time for my contractors Friday. "


Verified
5/5

2016-03-31

"I was very pleased with the product and the service."


Verified
5/5

2016-03-31

Best prices online

"After researching several other sites these were the best prices and best quality of product. Very satisfied with products received. Fast dependable service"


Verified
5/5

2016-03-31

awesome business

"fast shipment quality product."


Verified
5/5

2016-03-28

Happy new bathroom

"Very happy with service and quality of faucets we bought. They are even better then picture. Will buy from you in future and tell friends about you. Thanks"

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Verified
5/5

2016-03-28

I got everything I needed

"Ruby was extremely helpful and patient with my questions. I had to keep going back and forth to make sure I was getting the right thing for my order and she diligently did as I asked, always with a smile in her voice. Excellent customer service. Sure hope everything is a wonderful as it appears to be and that any returns or problems are just as easy to resolve as making this order was. Thank you Ruby!"

Detailed Review Benchmark + -
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Verified
5/5

2016-03-28

catchy title

"great customer service. original item shipped via USPS but for some reason USPS marked it undeliverable and return to sender.

called customer service, they quickly processed a new order and shipped it via UPS.

no problems second time around. and USPS wonders why they are on the verge of collapse..
"