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Verified
5/5

2016-03-26

"eFaucets.com provided us with exceptional service. And prior to ordering they were even able to head off some possible problems by reviewing the project and mentioning potential drawbacks we should look for.

In addition, their website is very complete and easy to use. Thanks!
"


Verified
1/5

2016-03-26

Tub

"I wiat for my order 4 months "


Verified
4/5

2016-03-26

"Overall good ... shipping took a bit longer "


Verified
5/5

2016-03-25

Very pleased

"The order came quickly and it looks great!"


Verified
5/5

2016-03-25

Bought it twice!

"So satisfied that I bought again to install in our cabin!"


Verified
5/5

2016-03-24

Great products, delivered quickly.

"Ordered many high-end bathroom fixtures from eFaucets.com when my husband and I were building our new house. The website is very user friendly, I easily found what I was looking for, and many of the items were at a discounted price. In addition, I received our merchandise faster than my local plumbing store could get it for me."


Verified
2/5

2016-03-24

Doesn't fit with 3cm granite counter

"The faucet looks very nice.

The max deck thickness for the faucet (which is not available anywhere on the eFaucets.com website) is 1 1/8". My granite is standard 3 cm (1 3/16") thick consequently the faucet could not tighten totally and it leaked.

I had to pay return shipping and a 15% restocking fee which is why I gave dissatisfied review.
"


Verified
5/5

2016-03-24

"Very happy with the response and quality"


Verified
5/5

2016-03-24

My go-to first website

"I've made several large purchases from efaucets and have never been disappointed in the quality, prices, or ease of ordering. Fast delivery too! "


Verified
5/5

2016-03-24

Great products!

"I would use this company again."


Verified
5/5

2016-03-24

Quick Shipping

"I can't remember what I bought, but it must have worked or it would probably stand out in my mind"


Verified
5/5

2016-03-24

"Staff was courteous and knowledgable . Delivery was prompt and very well packaged. We are very pleased with all our purchases from eFaucet. "


Verified
1/5

2016-03-24

customer service is horrible

"Product was nice when I FINALLY received....couldnt get tracking numbers until I asked for a supervisor after holding for long periods of time...will npt use again...even if it cost more..."


Verified
2/5

2016-03-24

Don't believe the inventory shown online...

"Had to call and beg for help.

I initially received the order confirmation email telling me that the product was on back-order. The day I ordered my sink, I called and spoke with a representative and he verified "10 in stock". All of this during a critical time during the building of our home. When I called and spoke to the first representative, after the email saying that they were on back order, the rep couldn't offer any help. I said "there must be some of this product somewhere, I wouldn't have bought it if it was on back order." Then, magically, they found inventory in an offsite warehouse.

So yes, the product did ship the next day, but had I not raised a stink about it, we would've delayed our closing 2-3 weeks because of the misinformation. The online inventory isn't updated quickly.
"

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Verified
1/5

2016-03-19

Terrible customer service

"When I opened my sink as the final piece in my kitchen remodel I found it damaged in multiple places. Even though it was poorly packaged from efaucets on the inside, they said they couldn't do ANYTHING about it as I didn't open it within the 30 day window. I will not shop with them again."