"we spent a great deal of money only to find out it was the wrong peice and it was non returnable. futhermore we found out Moen replaces this part for free for the lifetime of the faucet. I would not recommend them to anyone."
"We are a custom home builder and we selected Delta fixtures for a contemporary home; for each of the 5 bathrooms and faucets for the kitchen sink, prep sink and pot filler . We are especially thrilled with the "touch" on-off features. Shipping was seamless and the items we purchased were carefully packed. "
"Order was filled exactly correctly and received ahead of the expected date."
"It was easy to find what I was looking for on their website, after considerable trouble on others, including ordering an item on Amazon that ended up being the wrong item. It was delivered ontime, early, and all at a reasonable price. "
"Great turn around time thx"
"Very satisfied with product."
"In the ordering process, I took the sales rep to page 5 of the Kohler-149 faucet installation manual (ref. 112471-2-AB at page 5) and expressly pointed out that I must have the faucet with "spout post cap" to remove the soap dish. What I received: a faucet with integral soap dish post assembly, and NO spout post cap". Efaucet sales rep and I expressly discussed that page 5 and my need. Over $800 for single faucet - I did not receive what I ordered. I am now later in my installation process and need the correct faucet ASAP"
"Bought a dual shower curtain rod, I don't fit correct in our second bath and because it was open they would not allowed it to be returned. Was not please with customer service. "
"The product was delivered on time and the packaging was great with no damage to the part. Paragraph very satisfied with this vendor."
"Same product as my local plumbing supplier. With free delivery and cost savings of over $100, I am a very happy shopper. Go Efaucets.com!"
"eFaucets is the way to go for OEM parts not available in stores and great pricing."
"easy to order, arrived on time, looks and works great"
"The product was delivered quickly and has worked as advertised."
"The item was packaged well with no damage, quality appears first rate too..."
"I ordered a California Faucets product that turned out to be non-returnable, but that information was not clear from the item description. And even then, the order confirmation screen reminded me that they had a 30-day return policy. The item didn't work for me, but customer service refused to help me. (Phone support also has a lengthy on-hold wait time.) Really disappointing experience, and will not do business with these people again."