"I was sent the faucet with parts missing. Didn't find out untit I had the old one taken apart, off the sink. I had a hard time finding the parts, I live 20 miles from the nearest store, did that 2x to get this sink installed.
David Nilsen
"
"I placed my order and it arrived with in 24 hours. I was SHOCKED!"
"My new faucets projects the water stream further into the sink. Before getting the new faucets, water would settle around base plate and form calcuim deposit. Love new ones!"
"Everything was the best price and delivered quickly"
"Great pricing, excellent follow through, prompt shipping - access to high end plumbing supplies. HOWEVER, AS WITH ALL THINGS PLUMBING and electrical - do your research, make sure it will fit! Consider being Oregon with your trades person, consult him or her, pay them + $50 to review your choice and answer questions ... a good plumber will acknowledge they cannot touch the pricing, but will work with you, BUT respect their time! and their expertise ..."
"I ordered a Kohler comfort-height commode from efaucets. The transaction was executed without a hitch & completely to my satisfaction. The item was delivered on time & in perfect condition. I have purchased a number of items from efaucets & have never had any cause for complaint. Their prices are very competitive too."
"As ordered...................................................."
"This was the 2nd time I ordered this very faucet from eFaucets on-line. Both were excellent experiences. Easy ordering. Good graphics and product descriptions. Change from original model was due to need for different finish to match appliance upgrades. Shipping was very prompt. Self-installation was less than one hour with clear descriptions.
Would order future plumbing fixtures from this sources."
"When I placed my order I asked if this can be simply installed on the wall of my bathroom and realized when received delivery that this item should be installed by cutting the wall and fit it there where its not possible
Called and never got any response, is it possible that I can return the item and replace it with another product that is all I want I can be reached at ***-***-**** thanks"
"When I ordered this towel ring, I wasn't given any indication it would take 5 weeks to get. When I first called, after I hadn't received it after a couple of weeks, I was told "You'll get an email when it ships". When I called a 2nd time, a month after I ordered, I was then told that the towel ring ships directly from the manufacturer and "normally takes 4-6 weeks to ship". I should have been informed of this up front."
"This faucet is perfect in every way for the people in our house who suffer from arthritis, including RA. You can operate temperature control, water on/off, and the sprayer (including buttons) with ease, just the touch of a finger. And of course, it looks great! We are 100% happy with our new faucet. "
"Faucet was professionally installed less than 30 minutes. Plumber said the manufacturer was a quality product (German). Looks great and the pullout and pressure is perfect. Faucet is an excellent choice in a contemporary kitchen. Easy to operate for those that might have arthritis issues. "
"They use Estes for toilet delivery. Promised delivery did not arrive as promised by Estes MULTIPLE TIMES. Other Items shipped by UPS arrived as promised. Attempts to contact Efaucets told me I was 10th in line for customer service!"
"Ordered a part. They informed me a week later that they needed more time to ship it. About a month and a half later they finally shipped it. When it arrived the part was the part I ordered but wasn't as universal as I thought it would be. I called back to return the item and was told it couldn't be returned and even if it did "qualify" they charge %15 of the item and make me pay for the shipping. Will not order here again."
"Needing a sink quickly to keep project on track, ordered with 2nd day air. Instead of the 24-48 hour processing stated on website, now looking at 5 days before it might ship out - bad weather may push this further. No offer to help with shipping or expediting. "