"SLOW, SLOW, SLOW delivery.
This is my second order from them. Going on day 6 now and the package is still in the same city.

My first order, they cancelled it for some reason. I then had to pay to have it overnighted, it took 3 days.

Product good
Price great (compaired to BB, Wal-Mart...)
Customer Service ok
Shipping Terrible"

"I bought a Xbox 360 VGA cable w/ a RCA to 3.5mm fitting from them from eBay. I've always heard great things about their pricing and service, so I purchased from them instead of everyone else on eBay selling the same item for the same price.

The seller sent out the item extremely quickly and arrived way faster than expected. Their tracking system does suck, but I wasn't in any rush to get the part.

I got the part, as described. I figured all was well in the world. I then tested it and it didn't work correctly. As some people may know, VGA is a RGB cable. I noticed immediately my picture had no red, which meant the video cable was faulty. Cheap mass produced cables fail. Everyone knows that. I wasn't too upset about things.

I immediately sent them an email. They responded with a stupid comment of "what item wasn't working" despite the fact the item was linked to the eBay message. I then copied the address to the listing and also typed in the item's name. They responded back saying "Did the video cable fail or the audio cable fail?" Now it's been 2 days, going on 3, on a resolution that should have taken 1 message and 1 hour to resolve.

If you plan on selling A/V equipment, the customer service reps should have a clue or should ask someone before responding in a stupid way and wasting my time. It's a cheap cable, but when you are in the business of selling cheap cables, you should know your stuff or just make the customer happy. eforcity offers neither service. They clearly don't know what they are doing, and now have me waiting far too long on a replacement/refund on a stupid $10 item.

I'd suggest another vendor over eForCity. Their product is the same as everyone else, but clearly their customer service is awful. Beyond selling and shipping, they clearly are clueless. Steer clear."

"Ordered my item online on 2-3-10.
It was in my USPS mail box on 2-9-10.
I consider that to be "fast" delivery service.
Item is as described and works great.
Will order from eForcity again."

"Prices are good, products came very quickly and matched my order- no issues and a pleasure to do business with! So good that I have given link to your website to others, and I do quality assurance for a living, so this is exceptional- Thanks!!!"

"Great Company. I got a very good deal on CD sleeves, and they shipped it out via DHL right away. The shipping probably cost them more than the product I purchased. Very Satisfied."

"I placed an order on January 18th and still have not received my order. I ordered two DVD cables they said were in stock. The only response I have received from them so far is that the US Mail service is slow. I will never shop/order at eForcity again. "

"i would like to thank eforcity for my order which everything was handeled perfectly from the start to the end till i have receved my on line purchase , order arrived on time with exlelent packageing and the best quality , i wish eforcity to carrys more of Nokia acceseries so we dont have to look enywhere elss but the Eforcity , thanks again and good luck to all ."

"I ordered 4 items on a Tuesday and I received them the following Saturday. I received 2 emails alerting me to their status before delivery and I am very pleased with my purchase and the service provided by eforcecity. I would highly recommend their site for the purchase of SDHC cards, digital camera batteries, battery chargers and ink cartridges (which are the items I bought). I would definitely order from them again and look forward to having such great service and products sent to me in the future."

"Great service, great prices, great products."

"Item came promptly and exactly as described. (blackberry accessory kit). Ordering process was straightforward and the price was great. I would definitely order again from them."

"I have ordered two items from eForcity.com. Their prices are always low and their products come as described in a timely fashion. I will continue to be their customer."

"Ordering was easy, shipped in two days, shipped in a bag so some items dented but still very useable."

"Excellent price for Toslink cable, thanks eForCity for several great purchases!!!"

"Great customer service! The item shipped perfectly and quickly."

"I'd expected to receive a shipping confirmation email 2-3 days after my order, but did not receive any even 5 days after. I emailed customer service, who responded that same day that it was on its way. Eventually, I got my order, but it arrived 7 days after I'd ordered it, which is later than advertised on their site. I would not be purchasing from them again. I would rather pay a little more for Amazon because of their more reliable service."