ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-04-19

"This was my third order on eForcity, I ordered 24-hr GamePlay Pack for Nintendo DS Lite, they came on time and works perfectly. I recommended some of my friend to buy from hear , since they are very cheap accessories for most of the electronics. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-17

"I BOUGHT 50FT CAT5e RJ45 PATCH ETHERNET NETWORK CABLE FOR MY TV SONY XBR9 AND IT IS RUNNING FROM MY ROUTER IN THER BASEMENT TO THE TV ON THE GROUND FLOOR AND HAS A SUPERB SPEED AND QUALITY. I'AM VERY MUCH IMPRESSED WITH THE PRODUCT AND WILL DEFINATELY BUY ANOTHER ONE FOR MY B-RAY PLAYER."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-04-15

"Beware when purchasing ink cartridges from this company. I ordered a black & color cartridge package for my canon pixma MP160 and found that the black ink cartridge worked, but the color one did not. I took too long to dispute the purchase, but when contacting customer service, I felt like they were not very accommodating. While I understand that their return policy is 30 days, I didn't feel like it was my fault that they sent me an incompatible product. If purchasing ink from them, test it out immediately with your printer. After reading a few of the reviews, there's a high chance that your ink cartridge may not work. I won't be ordering from this company in the near future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-04-13

"The silicone covers are wonderful as are the screen savers. They will really protect our phones & we received them so quickly. I will definitely buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-04-08

"Great product at great price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-04-07

"I ordered a battery for my Canon 7D DSLR Camera - I ordered a "Canon LP-E6 Compatible Li-Ion Battery".

This battery is NOT compatible with the camera or the charger.

Instructions in the box even say "Attention! - This rechargeable battery can be recharged with our supplied battery charger ONLY. Please do not attempt to charge with other battery chargers including OEM chargers."

This means, I got a compatible battery that is not compatible with either the camera or the charger - what part of that means 'compatible'?

I contact eForCity to resolve, I would much rather have my money back than an incompatible battery AND I don't feel I should pay for having a battery shipped to me that isn't compatible with the camera/charger as it designated.

Note to self, ALWAYS pay for OEM battery and ALWAYS buy from a reputable reseller.

OEM batteries work and they carry a warranty AND a reputable reseller will attempt to resolve issues.

I would NOT recommend eForCity!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2010-04-07

"I ordered a black ink cartridge from eforcity.com and could not get it to work. Imagine someone sending out a defective product to a new customer. It isn't worth it to go through the process of sending the cartridge back for a replacement. I guess they count on that. Update: eforcity said they are sending me a replacement without my having to return the bad cartridge. I'll let you know the outcome. Update: the replacement cartridge worked the first time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-04-03

"Delievered promptly and it is in good condition"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-04-02

"I placed an order for three travel adapters for an upcoming trip to Hong Kong. I have not received the items and sent two emails to the company. They have chosen not to reply. I have disputed the charge with American Express. I am now in Hong Kong so the order is really no longer relevant."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-29

"Ordered a data cable for my Samsung SGH-A777 phone from eForcity's Amazon store.

Order was placed on March 24th 2010. Processing and shipping took place promptly. Order arrived the following Saturday, March 27th.

All in all a smooth transactions without any issues.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-03-25

"I would NEVER recommend eForcity to my worst enemy! I received the product, it didn't work in my fax machine. They emailed me a UPS slip to send it back, I waited and waited (trying to be patient and give them time to receive the item back and refund me). Finally after a time I contacted them because I never saw my refund. C/S send me a note back saying they refunded me so I contacted PayPal and they said it was never received and I would have to contact eForcity again. After several emails back and forth I finally tried to call (in one of the emails they even gave me a C/S number to call). No one ever answers at this number, it tells you to leave a message. I have left several and no one ever calls you back. I WOULD NEVER RECOMMEND BUYING FROM THEM!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-03-22

"Very good experience. So good, I doubled my order of 40 HTC rubberized cases as my users that did not get them the first go round, clamored for them... Clicked the link, re-ordered from same site... very good indeed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-20

"Great company to do business with. great items at great prices.
Shipping a little slow, but not their fault. Its UPS(Useless Parcel Serv).
Will do business with again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-19

"i ordered a leather case for my iphone but my bad luck received broken ,sent an email to eforcity with in few days they sent an another leather case...i was happy with their service after then i have become loyal customer to them..i made 2 more purchase after that but never got an issue"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2010-03-16

"Everything started out ok. Placed my order on 2/2/10, rec'd confirmation that the item was shipped and given a tracking number for DHL. Either they never really shipped it out or DHL lost it (handing it off to USPS), but either way I didn't get it. Ok, I understand, shipping errors occur. I try to call a number (that I had to search for via Google since it's not on their site) and keep getting told by their automated system that someone will be with me and eventually that no one was available. Great. So I email them and tell them I never got the item (this is two weeks later) and they write back they will send me a new one. Great! Except, that never happened. A week goes by, no email with a tracking number. I write again saying I never got it and they send me a canned email telling me that they will refund me. I tell them I don't want a refund, I want the item. I get another canned email telling me they're going to refund me and I again tell them not to refund me (in VERY clear speech) but just send me the item. Today, my card was refunded. SO. FRUSTRATING. Probably fine if you don't have any problems, but if you need to contact customer service, well, there is none. Buyer beware...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A