Product & services pricing
3.16/5
Chance of future purchase:
3.41/5
Shipping & packaging:
3.67/5
Customer service:
3.36/5
Return/Replacement policy:
2.84/5
Featured Review



ResellerRatings
Verified
5/5

2025-01-18

great service

"help ordering correct part - fast service - help with install - excellent company - great quality"

Pricing of products and services
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Rep reply posted 2025-01-18
A rep from eReplacementParts.com, PartSelectAM, has responded:

“We really appreciate your positive feedback! It’s a pleasure to serve customers like you.”


ResellerRatings
Verified
2/5

2025-01-17

Indifferent

"The parts were what I needed but the shipping is way over priced. If I could have found the parts elsewhere, I wouldn’t have ordered from you. Keep in mind that folks like me order things from all over the world, so we know when we’re being price gouged on shipping. I made a complaint and was given a lame excuse about why that was the charge. Then I receive, not one, but every part through postal carrier. Keep in mind, they stamp the shipping charge on the postage."

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Verified
1/5

2025-01-14

Incorrect part

"I ordered one hand wheel for a wood lathe. I received (2) Milwaukee trigger ****'y . I was told that I had to reorder
and pay again for the part I needed and would have to wait 30 days to get my refund. I ordered the correct part
and was delivered an incorrect one, paid for it and still had no way of knowing that I would get it.
Someone has some serious quality control issues.
I ordered what I wanted somewhere else, have it, and the machine is up and running.
I still do not have my refund.
If my thoughts are correct, this has happened once before.
"

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Verified
5/5

2025-01-12

Super customer support

"I ordered some parts for repair of my BBQ. It took a really long time but when I called customer service they were very helpful to explain that the parts were currently on back order and they would happily refund my order or I could continue to wait. After easing my concerns talking to a real person in the US I chose to wait. Not long after, the parts arrived well packaged and perfect. So glad I found this site."

Pricing of products and services
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Verified
2/5

2025-01-11

Order processing way too long on some items

"I ordered a part that I needed asap for my Husqvarna blower repair. Ordered it on December
25th knowing it would likely be January before I got it. It's January 11th and the order is still "processing". I would rather them tell me upfront if it can't be fulfilled so I could have sourced it elsewhere. I have two stars because I have ordered items previously that processed fairly quickly.
"

Pricing of products and services
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Rep reply posted 2025-01-11
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


Verified
2/5

2025-01-05

didn't properly explain my gun was older than the kit range, apparently

"The kit did not fix my Nailer. It solved the leak, but it did not return the plunger back to the ready position. The replacement kit did not have one for one o rings. There was room for confusion, ancient reprint instructions were just hieroglyphics, not words. My gun has mild aluminum guts- no plastic like the shipped kit implied. Now I am out $60 still have a none functioning Nailer. I gave all information; they should have got it right. First communication let's see- platitude or service, you be the judge."

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Verified
5/5

2025-01-04

Awesome Product

"Ordered a switch for my oven hood and it came in quickly and was very easy to install."

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Rep reply posted 2025-01-06
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your thoughtful review! We’re happy to hear you enjoyed your time with us.”


Verified
5/5

2024-12-30

Digital Pressure canner pot

"I wasn’t thinking when I dumped the cooled water out of my canner…. The inside removable pot flew out too and landed on the ground below our 2nd story deck and had a large dent that wouldn’t come out! So we replaced it with a new one! It fits perfectly!"

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Rep reply posted 2024-12-31
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review and for sharing your experience with us. We are happy to hear that you were able to find the part you needed from our website. If there is anything that we can help you with in the future, please do not hesitate to ask. ”


Verified
5/5

2024-12-28

Good product

"The part works great. We had delivery problems it took 6 days to come from a 30 minute drive from our house. Need to use another delivery service besides usps."

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Rep reply posted 2024-12-28
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are glad to hear that you were happy with the part but sorry to hear that you were unhappy with the delivery service. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We apologize for any inconvenience. ”


Verified
1/5

2024-12-23

Wrong part

"Ordered a friction ring for a shimano reel part received did not work in my reel even though your schematic showed it would. Called to inform and nothing was done to hep me"

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Rep reply posted 2024-12-28
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for the review. We are available by phone or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us.”


Verified
5/5

2024-12-14

Another great transaction with ereplacementParts.com

"Part was exactly as described and my fix went smoothly"

Pricing of products and services

Verified
5/5

2024-12-10

great all-in-one-place source for parts

"I repair Bosch and DeWalt power tools for a local construction company. They have a variety of tools and models, and eReplacement usually has the parts in stock. I don't know which parts to order until I disassemble the tool, so it really helps to have quick delivery. The few times I got the wrong part, I got a quick adjustment."

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Verified
5/5

2024-11-19

Accurate and Quick Delivery

"i ordered the parts and received them very quickly. They were precisely what I needed to complete my project."


Rep reply posted 2024-11-20
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Your feedback truly means the world to us! Thanks for your kind words and support.”


Verified
1/5

2024-11-18

Lack of response

"I never received this order but was charged the full price. I attempted to contact the company but was ignored."

Pricing of products and services
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Rep reply posted 2024-11-19
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for the review. We are sorry to hear of your experience. We would like to look into this for you. We have sent you a direct message. We hope to hear from you soon!”


Verified
1/5

2024-11-12

Wrong size spindle

"Replacement does not match the original.
The bowl fits perfectly, but the spindle on which the cutter sits is the a smaller diameter, so the cutter wobbles, and will not work. Cannot be used.
"