"Need a special part? They have it and make it easy to find. And they are fast on delivery. An excellent company."
"i ordered the parts and received them very quickly. They were precisely what I needed to complete my project."
"I never received this order but was charged the full price. I attempted to contact the company but was ignored."
“Thank you for the review. We are sorry to hear of your experience. We would like to look into this for you. We have sent you a direct message. We hope to hear from you soon!”
"Replacement does not match the original.
The bowl fits perfectly, but the spindle on which the cutter sits is the a smaller diameter, so the cutter wobbles, and will not work. Cannot be used. "
"Everything was made easy on this site from ordering the reel parts to getting them and the prices on the parts was cheaper than other sites also there customer service department was very helpful they even called me and checked on my status of receiving the product that just don’t happen with most companies nowadays "
“Your review brightened our day! Thanks for taking the time to share your experience with us.”
"Fits my bagger frame but in the photos it showed a pic of an oem bag for huswvarna. Was a little disappointed "
“Thank you for the order information Nathanael, Checking the order it shows the part to be OEM however Husqvarna no longer makes to original bag and has replaced it with the bag shipped. Even going through Husqvarna you would have been shipped this bad as the original is no longer made. We are available by phone or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us.”
"Site was very easy to navigate and ordering process was seamless. After getting the correct parts specific to my model, I got my machine back and enjoying every cup of coffee once again. Of course the parts from my 1st order was incorrect which required me to reorder the correct ones which tested the return policy and refund experience which were both seamless as well and team was very responsive. Will definitely continue to use this site. Thanks to the ereplacement team. "
“Thank you for your review. That's great to hear and we're glad to hear that we were able to help you. We appreciate your taking the time to leave us feedback.
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"I’ve been ordering replacement parts fro this company for over 8 years. Always had correct parts when ordered but the last 2 orders parts were incorrect. They were returned with me having to pay shipping on 1 of those returned orders.
I don’t know what happened to the accuracy of ereplacementPart system but something has changed.
Still, good place to find elusive replacement parts on most everything you might need. Schematics are usually available which helps locate what the parts you are looking for.
Lee Johannesmeyer"
“Thank you for your review. We appreciate your feedback. We receive all of our parts diagrams and lists directly from the manufacturer, so we apologize if you were confused by the diagram.”
"Ordered the part, after a month I called to ask where it is and they said it’s on back order for another 2 months so I canceled the order. 2 months later I got the item so I returned it and have still not received my refund. They are helpful when you call in and solve the issue. But for one order I’ve had to call in 4 times already, so very annoying"
“We are sorry to hear you had that experience. We would like the opportunity to address this situation. I will be sending you a direct message shortly. Look forward to hearing from you!”
"I ordered a replacement crock for my crock pot. It took several MONTHS to arrive due to it being back ordered. I never got a call or email. I had to contact them when it didn't arrive, and didn't arrive, and didn't arrive. It did finally show up, but I never got an apology or credit or anything. So I don't expect to do business with eReplacementparts.com again."
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”
"My order arrived broken into so many pieces.
E-replacements will not respond to my email! "
"A small part on my bandsaw (Jet, 18 inch) was damaged due to operator error. No injuries, but the saw would have been out of commission for months waiting for the manufacturer to ship the part.
Replacement had the part in stock and I was up and running again in a few days. "
"I received the product early. Perfect condition. Very satisfied."
"I ordered a part and was shipped the wrong was credited and they have reordered the part again and charged me for a second time. It has been almost a month and I haven't been refuned for the first order so you are sitting on my money and I have not even received a part!"
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”
"Received the part as described, brand new and free of damage. Excellently package and prompt shipping, recommended!"
“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”
"I order quite often from ereplacement parts but this last order might be my last. Ordered on 9/10 and has been on processing status as of today, 9/27. I get some issues come up but this is unacceptable in my opinion. "
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message.”
A rep from eReplacementParts.com, PartSelectAM, has responded:
“Your feedback truly means the world to us! Thanks for your kind words and support.”