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Product & services pricing
3.05/5
Chance of future purchase:
3.42/5
Shipping & packaging:
3.35/5
Customer service:
3.02/5
Return/Replacement policy:
2.65/5
Featured Review


Verified
5/5

2025-02-14

Take back your right to repair!

"eReplacementParts has the parts needed to repair your power tools and save money! I was able to fix a hammer drill and palm sander and save myself hundreds! Don't waste your perfectly good tool, fix it. Shipping was a little slow since they wait for your full order to arrive before shipping, but I appreciate the lack of waste. Nobody needs 4 deliveries for 1 order."

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Rep reply posted 2025-02-17
A rep from eReplacementParts.com, PartSelectAM, has responded:

“We appreciate your kind feedback. It’s customers like you who make all our hard work worth it!”


Verified
1/5

2025-02-14

Don receive my order

"I place my order on January 15th, the order number is 20744266. I received a email on January 28th wich tells me my order was shipped and I going to get it in 7 to 12 bienes days and still waiting. "

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Rep reply posted 2025-02-14
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Hello Francisco, Thank you for the review. Checking the order it shows you have since called and spoke to our customer service and set up a claim for the lost in shipping. If you have further questions, please feel free to reach out to our customer service. ”


Verified
5/5

2025-02-12

Easy to work with

"Staff was very helpful in making sure I was getting the right part."

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Rep reply posted 2025-02-13
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thanks for your awesome review! We’re thrilled to hear that you’re happy with our service.”


Verified
5/5

2025-02-12

Exactly what I needed

"Part worked perfectly in the tea maker. I couldn't get one from Breville, so I tried this. Doesn't come with a lid, but you can order that separately if needed. "

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Rep reply posted 2025-02-13
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you so much for the positive feedback! We’re so glad to hear you enjoyed your experience.”


Verified
4/5

2025-02-12

Everything you need to fix what you probably shouldn’t.

"These guys have parts for all my ADHD projects and great customer service. Wish they had some comfortable tshirts or stickers b/c it’s important for me to tell everyone when I find companies that work. Next time I go to fix something I shouldn’t, I’m calling eReplacment Parts! Thanks guys."

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Rep reply posted 2025-02-13
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your fantastic review! We’re thrilled you had a great experience, and we hope to see you again soon.”


Verified
2/5

2025-02-11

Lack of Communication and Incorrect Part Availability

"My experience for my recent order has been less than satisfactory. The part’s availability was incorrect in the listing. I had to reach out to determine the correct status of the order. And now I continue to wait for the part weeks after I was told it would be available. But no one from the site has reached to to give me any kind of update. "

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Rep reply posted 2025-02-12
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review. We will be sending you a private message for the order information and we will be happy to check the status for you. ”


Verified
1/5

2025-02-11

Not great

"Half the gears that were sent to replace were
Incorrect, so oh, now I have an okay working real and did all the work.
"

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Rep reply posted 2025-02-12
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We do have a return policy that will allow you to return the Gears not needed that are incorrect for a refund. We are available by phone or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us.”


Verified
1/5

2025-02-08

No support

"Not happy at all with you. Paid the higher price for faster shipping. That didnt happen.
Tried numerous times to contact through the "We're here to help" link. Never once heard from anyone.
Tried the link for tracking and was always told link was bad. Again, no response from contacting you.
Finally received the part. It worked well. You are not worth the frustration.
Randy Redmond
"

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Rep reply posted 2025-02-08
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback.We are sorry to hear about your experience with us and that you had trouble with contacting us by e-mail. It's our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review. You can also contact us by phone or through our social media sites. We apologize for any inconvenience. ”


Verified
2/5

2025-02-06

Does not fit.

"My purchase was a riving knife for a Rigid R4512 table saw. I purchased it based on fit. It stated the one I purchased would indeed fit. $100.00 out the window. I was told take pictures of the part, saw and model #'s and so on. I do not have the means to do all this so that is my fault. These things should be checked so as not to repeat this issue. It was very fast shipping."

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Rep reply posted 2025-02-07
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.”


Verified
5/5

2025-02-06

Item didn’t fit but great customer service!

"I ordered a crock pot insert, put my model number in and ordered the recommended size. When I received the liner, it did not fit which was disappointing. However, with the original packaging I shipped it back right away and wasn’t charged. There was confusion on my end about how I shipped out my package. I ended up calling and the lady I spoke to was very helpful. My money was returned promptly. Based on this interaction I would do business with ereplacements again!"

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Rep reply posted 2025-02-07
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Your feedback truly means the world to us! Thanks for your kind words and support.”


Verified
5/5

2025-02-03

Go to place

"I needed a replacement housing for my 18v drill. E replacement parts had just what I need. I received my part and in no time my drive was operational again. looks like a new. Great Job."

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Rep reply posted 2025-02-04
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your wonderful review! We’re so happy to know you had such a positive experience with us.”


Verified
1/5

2025-01-28

Wrong Part

"I ordered the part I needed for a Margaritaville mixer in December.
The part never came, so I called customer service. After a while, we decided I did not receive the part so they resent it.
A couple of weeks later I received the wrong parts.
I’m already out $20.00 for the wrong part, I’m going to cut my losses and make a gasket instead.
"

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Rep reply posted 2025-01-29
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.”


Verified
5/5

2025-01-28

Air Nailer Replacement Part

"Last year we spent hours looking for a part for our Bostich Coil Air nail. We gave up and threw the Nailer in the metal junk pile for salvage. We needed a new coil gun, and they were just too expensive. I found your site and found what I thought was the part that was broken on my gun and ordered it. It WAS the right part! We had to go digging for the Nailer it the metal pile, replaced the broke part, cleaned the gun up, and we now have a perfectly working Bostich Coil Nailer!! Thank you so much!!!
Georgia
"

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Rep reply posted 2025-01-29
A rep from eReplacementParts.com, PartSelectAM, has responded:

“We’re so happy to hear you had such a positive experience! Thank you for taking the time to share it with us.”


Verified
5/5

2025-01-26

Exactly What I Needed

"I was able to easily find the exact part I needed. The part shipped promptly. I received it in good condition and installed it. Exactly the outcome I had hoped for. One caveat - on small, inexpensive orders the shipping charges may exceed the cost of the part. But it is still worth it to avoid sending the thing you are tryin to fix to the junk yard."

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Rep reply posted 2025-01-27
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thanks so much for your positive review! We’re grateful for your kind words and ongoing support.”


Verified
2/5

2025-01-24

Slow poor customer service

"Got part assemblies that did not have all pieces. The return process was slow and poorly handled. Reordered parts and got the same thing. Incomplete pieces. Do not purchase part from them. "

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Rep reply posted 2025-01-25
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”