"Need a special part? They have it and make it easy to find. And they are fast on delivery. An excellent company."
"I was able to find a hard to find replacement part for an older reciprocating saw. Buying was easy and the part was exactly what I needed. Will use them again!"
"It's really nice to get parts to keep things going with out having to buy new. And, saving from buying new is really nice, plus I like fixing my own stuff. Keep up
the good work !!!"
"The shipping was quick and the new grill and heat shield were the exact OEM parts. Now my 7 year old BBQ looks new. I will re-order soon just to have back-ups."
"Fast service and a fair price on hard to find small parts! Thanks!"
"I had no problem returning item and fast refund. "
"I bought 2 tiny parts; a screw and a pulley about the size if a nickel. They arrived in a hand sized padded envelope. Shipping was more expensive than the parts. Parts were 6.46 with tax. "Economy" shipping was 6.95. I know there are less expensive ways to ship. I've done it before. As it is, customers are stuck paying the fee because they offer parts others don't."
"Good parts, fast shipping. Would buy from them again."
"All ordered items of good quality and fast shipping."
"I called manufacturer (De) with a problem on a $2000 auto espresso machine. They led me to buy something I didn’t need. I went on You Tube - found what I really needed was a $10 part and the lack of fear to disassemble the machine- all fixed.
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"Coffee pot lid I ordered is not the same as what I thought I was ordering. Not worth the cost to ship it back."
"Very easy to naviagte the site ot find what I thought was an obsucre part. The part arrived earlier than promised and was an exact duplicate of what Iw as replacing."
"Needed to replace a leg on my workmate workbench 400, have ordered from ereplacement parts before and have always taken care of me so I did again. Heart arrived as scheduled, exact part replacement, easy to install. Very pleased."
"Excellent customer service. My questions were answered in a prompt manner and I was able to return the item for a credit. It would even be better if the shipping cost was covered but do understand. Item was well described on the website but additional parts needed to be bought and it was making the replacement too expensive. Thanks you e-replacement! "
"The cable I purchased arrived on time and was a perfect fit. The description was helpful but having the part number made the search effortless."
"I bought a part for my hansgrohe faucet. Although I did have to file of the edges so the cartridge would fit, it is in now and my shower is up and running "