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Verified
5/5

2003-11-17

"I enquired about a 120GB external firewire hard drive for my laptop and received prompt terse replies. I went ahead and ordered the system but for some reason it did not register with their system. I emailed them the next morning about not having received a confirmation. I got a call almost immediately at my office and the person was quite concerned as to why it happened. He took my order and it was shipped the next day evening. I was able to track the order and it was shipped free as advertised.

It's a week since i got my harddrive and so far it has worked as I hoped. it's fast, almost noiseless and looks pretty good too. I would do business with them again definitely. Thanks resellerratings.com for helping me make a more informed decision.
"

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Delivering products damage free
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Ease of ordering online
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Verified
5/5

2003-11-17

"Your service was excellent and so was the product. Look forward to doing business with you again.

Thank you
"

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Verified
1/5

2003-11-14

"I ordered a firewire drive that has never worked on my machine. While they were good enough to allow me to send it back to be repaired, it still never worked. I wound up having to canibalize the drive and use it as a standard hard drive.
Western Digital wouldn't even take the drive in for repair. According to their records, the IDE drive inside the firewire case was never intended to be used as a firewire drive and could not be waranteed due to the fact that the drive was initially sold in the Far East and could not be considered for warranty in the United States.
I do NOT recommend using eWaggle for any purchases whatsoever.
"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-13

"A+ Fast service, would purchase from this seller in the future"

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Verified
5/5

2003-11-12

"Great to do business with. Look forward to doing more."

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Verified
5/5

2003-11-11

"Everything was perfect. Fast shipping and no issues. Good packaging. Product works."

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Verified
5/5

2003-11-11

"Good Experience. No Problems. Would use them again and recomend them to friends."

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Likelihood of customer recommendations
Overall product shipping and delivery process
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Delivering products on-time
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Ease of checking delivery status
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-10

"Very fast, efficient service! I would buy from Ewaggle anytime."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-11-10

"I looked hard for this and they had the lowest price. Good materials, good price, good service."

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Is consumer focused
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Likelihood of customer recommendations
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Verified
5/5

2003-11-09

"Sales was very accurat. Response fast. Delivery prompt. Only the fact that it could not be billed to an international credit card was poor. Product arrived in good shape."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-09

"These guys are top, as in my previous order from them! This is my second drive from ewaggle.com , for another computer, and both drives are great! Top products, top service! Their courteous and VERY helpful staff emailed the info with screenshots for installing the first drive on the iMac (I only know pc's), and made it possible for this drive on the TiBook to be easy and automatic.... they are TOP people to work with!
Great products, the BEST customer service!

thanx,
Nancy S. Constance( baybat on ebay )
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-07

"Good Transaction. I purchased a LiteOn DVD burner (through Ebay)and everything went off perfectly. "

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N/A
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N/A
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-07

"Ewaggle was very nice on the email and on the phone. Assisted me in
purchasing and emails were answered in same hour before and after sales.
Love my new 17" LCD monitor so much that I have told my mother to get one
from Ewaggle.
Thanks for the great customer service and fast shipping. We definitely buy
from them again.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
2/5

2003-11-06

"Fairly speedy service, but deliberately misleading/false advertisement for what product was and when questioned about it, agreed with me as to the validity of my claim but refused to send a replacement free of charge. As my line of questioning became more and more focused, they became more and more antagonistic. Apparently never heard of "the customer is always right" even when he ACTUALLY is and for this reason will never do business with them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-11-06

"good prices, quick shipping, good quality, great email response, placing another order now"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site