"The product shipped quickly and as always, the free shipping was a very nice addition. Thanks!"
"The experience overall went well. The shipping was fast (delivered early, in fact) and the product was exactly what was expected. The only downside was that I was unable to purchase items using something other than my credit card. Paypal/Google Checkout options would be nice."
"WOW is the best. I lostJimfor a while but finally tracked him downand he is a watch man from the get-go. I really enjoyhearing himtalk about watches. I have bought about 6 or 7 watches in the weeksince I found you guysand the service has been greatplus the prices are the lowest I have seenonInvicta andSwisslegand. Keep up the good work and I will keep buying !!thanks, Harold..the world famous beachbum..!!!"
"I'm waiting for my refund on my cancellation of 5/23/12.
Please refund asap.
Thanks for your help
Karen Burell"
"they followed through with a phone call to confirm some details about my order and sent exactly what I was looking for"
"Great Deals. Great watches. Should have gone with the 2nd day air, the free option took 15 days to arrive. Would definately buy from again."
"Ordered an Invicta watch for my husband for Father's Day. Easy to use website! The watch arrived sooner than expected. Very happy!!"
"great choice of models, super discounts. I like the suggestion of the day!
Good luck!"
"A wonderful experience from start to finish. Your software was easy and accurate and the fast Free shipping was an unexpected pleasure. Both of our watches are great and thank you for very low and fair prices. Thanks a lot.
Sincerely,
Doug Mayor"
"The service was efficient and timely with the goods being delivered half way round the world within 10 days of the transaction commencing"
"The watch came in a timely manner and at a good price."
"My overall experience with eWatches.com was excellent the watch is gorgeous,great price,prompt delivery & a special thanks & compliments to Gloria at customer service. She understands what customer service means."
"Received my order fairly quickly...well packaged...and as viewed and described on your web site!! no complaints...Good transaction!!!
"
"MY EXPEREANCE WAS GREAT EXCEPT FOR THE RETURN I THOUGHT WAS FREE IF NOT OPENED, IT WASN'T BUT EVERYTHING ELSE ABOUT EWATCHS WAS GREAT. I WILL NOT HESITATE TO BUY AGAIN."
"They delivered the wrong watch to me, sold out of the watch I wanted, then found out the watch has been discontinued. Not a happy camper at all. You might want to look elsewhere for your watch.
Still waiting to see if I can get my money back. Hopefully that goes smooth - but a lot of effort just to get back where I started two weeks ago. "
A rep from eWatches.com, SWIGroup, has responded:
“Dear beekayjr,
We apologize for any inconvenience you may have experienced with your order. When an email was sent to you on 5/23 our customer service team explained the issue and the options you had regarding choosing another item or getting a credit. Hopefully by this time the situation has been rectified to your satisfaction because that is, after all, what our goal is. Again, we apologize for any inconvenience, and we thank you for your business.”