"I was very happy with the promptness of the order fulfillment, and the delivery of the headset was quicker than most on-line orders that I have placed recently. Thank you!"
"The items I ordered arrived in two days and were carefully packed. The prices were very good."
"Quick shipping. Very competitive pricing. Shipping rates comparable when shipping multiple items. Store provided regular updates via email. Received well packaged products matching expectations. Will likely order from this company again."
"I've ordered from EWiz twice, and both times I have been completely happy. Although their website could use some work, they are one of the only online retailers that sell I-RAM, and the absolutely only one that sells it, that I would do business with. They are competitively priced, and their customer service is top-notch. There was a problem with shipping my first order (my fault, not theirs) and they called me within 15 minutes of placing that order so they could get the problem fixed and ship it out the same day.
Last time I ordered from them, one of the products was out of stock and wouldn't be available for a few days. Again, they called me immediately to ask me what I wanted them to do, rather than sending a generic, impersonal email. They took care of it and shipped the same day once again.
It's sad that this kind of exemplary customer service is a seemingly fading service with online retailers.
Thanks EWiz! "
"All purchases made through Ewiz have beens shipped quickly. The site is easily navigated and checkout painless. Products purchased are great at prices too! Will be returning in the future."
"Had some difficulty with getting a refund for a part that was defective, but after speaking with someone at a supervisory level, things were straightened out and received my full refund as promised. Nice to see that this company is willing to take that "extra step" to make sure the customer has a positive experience when doing business with eWiz.com"
"Fast shipping, great price!
Will shop again~"
"Seller had exactly what I wanted at the best price. Order was shipped promptly and arrived quickly. I couldn't have asked for better."
"Delivered undamaged (hard drive), packed well, best price on WD RE2 drives around."
"I love online shopping from major “brick and mortar” stores, such as Wal-Mart and other major companies such as HP.
I am extremely reluctant about shopping online stores that do not have local stores with in a fifty-mile radius. The purpose of the fifty-mile radius is face-to-face contact if needed.
According to my instructor, pricewatch.com is a reliable source for research. As I was researching parts for my laptop, I notice EWiz.com and three other vendors with the same or similar product. I chose EWiz.com because of the information, price, and pictures available on the product.
The website and ordering process is user friendly, the product ordered was sent out in a timely manner, and arrived on schedule. The arrival of the shipment was a pleasant surprise because tracking was not available after shipping out from EWiz.
The product operated according to specification.
I recommend EWiz.com to any customers who wish to place an order and expect to have their shipment processed and sent in a timely professional manner. "
"I placed a large order from this merchant and have had numerous problems with them they delayed my order from the start because they said they could not verify my address on my credit card NO other vendors have ever had this issue and after calling my bank they then insisted on emailing me a form which I had to sign and fax back to them this threw my order off by even more time after all of that I received the merchandise and a 350.00 power supply was DOA when I called them requesting they "cross ship" a new unit I was informed that they do not do that but that I could just purchase an additional one and then they would refund my money after they had received the defective unit AND had tested it they will not even pay to have the defective unit returned to them I have purchased computer components online for over 20 years and have NEVER had a company care so little about a customers satisfaction I will never buy from them again and would advise extreme caution! if you decide to buy from them
NOTE:
since this review I have discovered that the power supply was not "DOA" but is just incompatible with the Tyan 5369, 5367, and 5393 motherboards I only found this out after lengthly discussions with both Thermaltake and Tyan technicians.
The other issues with this vendor remain but they HAVE agreed to return the power supply and waive the 15% restocking fee (although I am still responsible for the shipping fee to them) this at least shows an effort on thier part to attempt to satisfy a customer.
since the incompatibilty issue is not Ewiz's fault I will not judge them on that but only on how they handled the return and other problems I had with them I will upgrade my rating based on the new evidence"
"As always the item arrived promptly and safely, thanks again!"
"Fast shipping,reasonable shipping for multi items. item was described so I'm happy"
"I recommend purchasing form this website because the shipping was faster than expected, and the item ordered was as expected."
"Ordered nearly my whole new computer from these guys, and they provided excellent communication and a very easy to use website for me to find and track my invoices. Shipping was very quick and there were no delays. All packages were exactly as described, and packaged very well. I'll definately be browsing this site from now on when I need new parts."