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Verified
5/5

2006-07-01

"Purchased a processor which newegg don't even have in stock. Processor works great! Ewiz is on it's way to the top."

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Verified
1/5

2006-06-30

"I'm a newbe computer builder. Made the mistake of buying a retail Intel cpu from this store. Failed to notice that the store does not provide more than 3 months warranty on retail or oem cpu's. CPU failed 2 days after end of 3 months. Had reported trouble during the 3 months of warranty. Service was quick, and follow up on purchase, just warranty service that sucks."

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Overall quality of the company
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Is easy to do business with
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
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Verified
4/5

2006-06-29

"If you have any questions about this order, feel free to contact us at ***-***-**** or ****@****"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-06-29

"Very fast ship, exactly what I ordered. I think it came in like 2 days with standard shipping. Thanks!"

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Verified
5/5

2006-06-27

"Quick processing and delivery, but more importantly, the CHEAPEST price around. I was able to spend extra on the 2-day delivery simply because the price was over $30-$50 cheaper than everyone else (even beat NewEgg and Tiger Direct) for my motherboard. EXCELLENT!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-06-25

"Excellent overall experience. Very fast delivery. Great price."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
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Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
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Delivering products damage free
N/A
Overall technical support
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Resolving problems
N/A
Being trustworthy
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Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Verified
4/5

2006-06-22

"Order process was straightforward and the merchandise was delivered on time and in good shape. Overall, I am quite satisfied with my experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2006-06-21

"Prices were great and package recieved within a reasonable timeframe."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
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Overall customer service
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Customer service resolving problems
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-06-20

"Great prices. Fast shipping. Most importantly great comunication. Good job. I am satisfied."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2006-06-20

"I was very satisfied with my purchase . This makes about the third time I have used ewiz and will continue to do so when they have what I need at a reasonable price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2006-06-19

"Nice seller, quick shipping, and affordable price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
4/5

2006-06-19

"I got the order in a timely manor. However, the whole credit card verification addrees thing was a pain (i had recently moved accross town - and it handt occoured to me at the time, to tranfer the address on my card)so i had to check the tracking several times daily until it arrived at my old address - but i got it! The CPU fan was damaged - but nothing a soldering gun couldnt fix, but i think the damage was a factory error, because the shipment itself was in great condition. The shipping was a bit steep compared to my usual computer outlet store. but hey, thats what money is for, right? so aside from the headache with the credit card verification, the good 15dollar shipping charge (it sohuldb e like 8 or 9bucks max. plus, i evern paid extra for rush in warehouse) the damaged CPU fan, things were pretty good. Out of 5 Stars, it'd rate my service 3 out of 5."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-06-17

"Had a really good experience. Item arrived within 2 days and was just what I orederd. Will use again"

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Verified
5/5

2006-06-15

"Item was received in a timely manner and in great condition. Customer service was very friendly and efficient when I had an additional request."

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Is easy to do business with

Verified
5/5

2006-06-14

"Was looking for a 7800GS and eWiz had the lowest price. I read through a few reviews of the site on various review sites to make sure I wasn't going to get ripped off and decided to buy.

Finding the item wasn't difficult because I went through froogle and the ordering process was quick and easy. The shipping costs were a tad high but even with shipping the video card I bought was still cheaper than anywhere else.

Overall I would say it was a good experience and would recommend the site as an option.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
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Customer service being knowledgeable
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Customer service being trustworthy
N/A
Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability