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Verified
5/5

2006-05-10

"Great price, great communication. My 1U heatsink arrived quicker than necessary. Very pleased."

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Verified
5/5

2006-05-08

"My first purchase from eWiz. Quick shipment, flawless product. Great experience."

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Overall quality of the company
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
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Verified
5/5

2006-05-07

"Item shipped the same day I ordered (you know, the way it is supposed to be). If I sound sarcastic it is because so many companies promise items and then make you wait and wait and wait.
eWiz shipped the item promptly. The item was exactly what I ordered. What more could I ask for.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Making decisions on their own
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Web site reliability
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Verified
5/5

2006-05-07

"As always, eWiz shipped fast, item arrived unscathed. Better that Newegg!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A

Verified
5/5

2006-05-05

"I ordered a SuperTalent 4GB USB Thumbdrive on Thursday and it arrived on my doorstep by Saturday. That's fast turnaround time if you ask me."

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Is committed to quality products and services
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N/A
Is easy to do business with

Verified
1/5

2006-05-03

"19 Apr 06 Ordered two - Thermaltake A2397 2.5 inch USB2.0 Aluminum HDD Enclosure - part number EN-A2397
25 Apr 06 they arrived. One of the packages was missing the Y-USB cable that attaches the enclosure to your computer. I immediately e-mailed ****@**** requesting that they send a Y-USB cable, as it was missing.
I did not receive a response from this e-mail.
2 May 06 I received e-mail from ****@**** asking if I had received my order.
2 May 06 I replyed that I had, but was missing one cable from the two identical items I had ordered and that I had e-mailed ****@**** and not received a response.
3 May 06 I received what can only be classified as a "canned response" directing me to the RMA process..yada.yada...
Obviously their customer care is not any better than their support.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Customer service making decisions on their own
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Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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Speed of web site

Verified
5/5

2006-05-03

"Good transaction,good prices,fast shipping. I only wish they shipped Fedex."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Being easy to reach
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Being knowledgeable
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Verified
5/5

2006-05-02

"Promptly deliver, courteous email for an excellent product. If you continue keep customers happy with a reasonable price, they would continue come back."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Overall web site
Web site being easy to use
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Verified
3/5

2006-05-01

"Good price, fast shipping. The item was purchased from e-bay, but they dont follow up
e-bay feedback which I made a request for several times. Other than that, it's the good place to shop.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
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Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
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Customer service resolving problems
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-05-01

"I had a very positive experience shopping with Ewiz.com, and I would definitely shop with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-05-01

"They had good prices for the items I purchased (SATA2 hard drive and CPU HSF) and the order was processed and shipped promptly. Also, their website is easy to use and has useful search/filtering capabilities, which is a big plus."

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Is consumer focused
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Is committed to quality products and services
N/A

Verified
5/5

2006-04-28

"i'm contstantly purchasing hardware from this company for more than a year. never had any problems. even OEM packages includes everything that is included into retail box. great service and more then excellent prices. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
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Customer service being easy to reach
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Web site being easy to use
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Verified
5/5

2006-04-27

"Fast service, great prices, average shipping. I would like to see an option for FedEx Express Saver 3 Business day like Newegg.com uses or USPS 2-4 Day service. I have had problems with UPS in the past, they are unreliable and slower than FedEx and USPS."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Web site being easy to use
Speed of web site
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Verified
5/5

2006-04-26

"Found your site from AnandTech Hot Deals; site was easy to navigate and use. Product matches description and works well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-04-25

"No problems. The product (a video card) arrived on time and worked fine. Second hassle-free eWiz purchase. Lowest price I could find."

Detailed Review Benchmark + -
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