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Verified
5/5

2006-06-14

"Perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

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Verified
1/5

2006-06-13

"i bought a celeron 2.5 and when i recieved it it did not work so i got a rma# from them and sent it back the same way they sent it to me with delivery confirmation. According to the usps they recieved it on May 27th. When i called them and see where my replacement is they say they never got it. they say there is nothing they can do about it that it is the USPS's problem becasue they were close on the 27th. So now i'm out the prosseser and the $46.00."

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Overall quality of the company
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Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Verified
1/5

2006-06-12

"SuperBiiz / ewiz.com / newbiiz.com aslo has an Ebay account under the seller name mp3superstore. BUYER BEWARE!!!!! They used to offer good products at reasonable cost and with quality customer service----now they suck and dont care about the customer. I tried to return a wirelesss adapter that was complete and in flawless condition, and they told me they wouldn't accept a return, then went as far as to tell me to try to sell it on Ebay or locally!! WILL NEVER buy from them again!!!!! BUYER BEWARE!!!!!"

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Overall quality of the company
Pricing of products and services
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Overall customer service
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Verified
5/5

2006-06-09

"1.) Shipping was quick- at least comparable to NewEgg.com, which is a compliment.
2.) The price was perfect! I shopped around, and this was the best bargain for the item.
3.) Packaging might be a bit sketchy. For the item in question, it was appropriate, but if, say, a HDD or a processor were packed in the same fashion, it would have been slightly too loose in the box. For a mousepad, though, it was good.
4.) A tracking number was provided, along with e-mail notices and followups, so the customer service aspect leaves me quite satisfied.
5.) I am a hardware professional and I have never had a problem from eWiz. I hope that will encourage others to shop here rather than elsewhere. This is a good marketplace, and I will continue to come here to shop. Additionally, if you often visit Pricegrabber or Pricewatch, you will usually see eWiz at or near the top of the low-price list for types of items- that never hurts. :)
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
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Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-06-07

"I found thier service to be excellent."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-06-04

"A good value for a new high-power PSU. I also want to comment on the packaging; it was perfectly suited for this item. As someone who ships electronic parts all the time I am particularly sensitive about this. Well Done!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
N/A
Being trustworthy
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Being knowledgeable
N/A
Overall customer service
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Overall web site
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Web site being easy to use

Verified
5/5

2006-06-04

"Delivery was prompt, the price was unbeatable and ewiz was nice enough to refund the first motherboard I had ordered (which was the wrong one) without charging a restocking fee. Completely satisfied with my experience. Their staff is friendly and helpful. =)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-06-01

"Ordering was simple,no problem. Good price,great product,exellent shipping,will shop here again.
****@****
"

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Overall quality of the company
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Is trustworthy

Verified
5/5

2006-05-31

"I've had no problems with this product, and it arrived quite fast.
The price is excellent.
"

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Verified
2/5

2006-05-29

"purchase a mombo and processor with heatsink i think the heatsink shoulda came with the thermal compund on it or i could have been informed at site i had to purchase it"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
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Customer service making decisions on their own
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2006-05-26

"Dealing with EWiz return policy is an ENightmare. They do not allow cross shipping, so here is what to expect.
1. Receive your item damaged
2. Request RMA
3. Wait
4. Wait
5. Get RMA, and send Item Back, Pay for Postage
6. EWiz sends your product to the manufacture
7. Ewiz stairs at a wall for a few weeks
8. Still waiting on replacement or Refund
9. Realize there are better online retailers to order from in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-05-25

"Terrific service Great prices. Will gladly patronize again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-05-25

"Lowest price, quick shipping, friendly service. First experience with eWiz.com - it won't be my last!"

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Verified
5/5

2006-05-25

"The customer service and helpfulness of eWiz was super! They helped track down difficult to find memory, making sure it was exactly what I needed. At every step, their concern was MY satifaction. eWiz rocks!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-05-23

"Seller accomodated very large order professionally. Excellent customer service and quick shipping. Prices are among best."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability