"I bought a trampoline on Amazon. The box was damaged on transit and one spring got lost. I emailed Superbiiz and in two days they sent me not one but three springs. Thank you great customer service. I will be referring friends for sure. "
"Very happy with my experience at SuperBiiz. Item was shipped very quickly! No complaints. "
"Everything as advertised , smooth transaction, timely delivery, A+ seller!"
"Everything was delivered on time and is what i wanted"
"My order hasn't made any progress for 5 days. They claimed that they called and emailed me about it but I never received any calls or emails. The customer service was very nice but not very knowledgeable or helpful at all. After I asked to speak to a manager I was told that "they are unable to come to the phone". Absolutely nothing about my experience here makes me believe that they care at all about their customers. I won't be shopping here again. "
"It delivered to my house quite quickly, but I needed it to be delivered to another address and superbiiz can only deliver to locations on your credit card file. Mailed it after it was delivered though and everything was great."
"I've ordered stuff from SuperBiiz a few times over the last 5+ years and they have always had good competitive prices and shipping cost plus they always have delivered the item ordered without issue. I had one issue with my very first order where I ordered a bunch of hard drives which they accidentally did not have in stock. They then upgrade me to a larger sized hard drive in the same family for the same cost which made it a great deal. They definitely have always been a solid vendor and I've seen nothing to suggest that has changed over the years."
"fast, accurate, on time. good job!"
"I ordered a video card and it was shipped quickly. We spoke to customer service about an issue with our address and the response was swift. I will order from this company again in the future!"
"The package came well except the packaging box which was bashed up during the shipping process. There should have been more bubble wrap and protection for the package..there was definitely room for more. "
"Everything went perfectly. "
"Actually got a discount and arrived on time in one piece, overall great service, will buy from superbiiz again."
"Shipped as should.Thanks."
"The product arrived way sooner than I expected, especially from the lowest price supplier. I guess it depends on where you are."
"While I understand you have your policy and require people to put an address on file with their credit card company for you to process an order I feel that in this day and age with so many places to shop any extra step like that will lose a customer. This transaction took me 6 phone calls between Amex, my brother and you. I respect your decision to do as you please but simply out of a convience favtor I will shop elsewhere. The only reason I went to so much effort was that you guys had the item in stock. With that being said your customer service on the phone was exceptional and I am not mad at all. Also your shipping prices are pretty steep. Anyways thank you and I just wanted to provide my feedback and hope it helps in some way. "