"Even though this was my first time shopping with Superbiiz, I will say that it was an okay experience. It was kind of frustrating knowing that they had charged me and that I had to contact my card company to get my billing address figured out. However, the customer service staff did treat me with respect, and the order was finally processed. I would say in the future, perhaps checking the card first before charging the amount to it would be beneficial."

"Very happy with service. Fast, reliable and priced well. Packaged well also."

"They have great customer service here!"

"SuperBiiz was a great company to do business with. Victoria helped me with some problems that I had with the order and was very helpful and a wonderful person to work with. Thank you so much"

"I'm choosing to review SuperBiiz of my own accord. I recently ordered the Zowie EC2 eVo from one of their alternate names on ebay (cablezord) and must say I am really impressed. After doing some research and seeing several reviews I did not see at first, I was not very hopeful that I would receive a legitimate working product, but SuperBiiz proved me wrong. The mouse was supposed to arrive between the 11th and 13th of May, but arrived on the 14th which was still perfectly fine with me. The product was in original packaging as it should be and is fully functional. I'm writing to let SuperBiiz customers know that although the bad reviews are deterring, don't worry you will most likely get what you ordered with no complications whatsoever ( other than a slightly late arrival date)."

"The order date is approximate. The cpu. that I tried to boot this problematic motherboard, with is working fine in an asus motherboard.
Now superbiiz wants to charge me $55 on top of the $17 it took to ship it back...I have enough people clawing at my wallet...I am *NOT* going back to superbiiz and supermicro needs to look out..."

"Superbiiz.com was very easy to deal with when a problem came up during processing. My bank froze one of my orders thinking my card had been compromised, but Victoria Zhong in customer service department helped me through the process and explained everything clearly on what to do and after calling my bank to fix the problem my order left the warehouse the same day. I’m extremely happy with the service I received and would recommend Superbiiz.com for others looking for a good deal on computer parts."

"Great service, best price I found for the product I wanted."

"I was having issues with finalizing an order online, so I called customer service. Victoria Zhong was the person that helped me. She was very helpful!!!! Not only did she make sure I didn't put in a double order, but she assured me that she would contact me if any issues come up.
I was very impressed!"

"Excellent seller, excellent item. Arrived quickly, with extra batteries and it works great."

"Return customer to SuperBiiz with another good experience. The order process was smooth and the power supply delivered was as described and pictured on the web site. Packaging of the heavy item was good and delivery within a reasonable timeframe."

"Product arrived on time and was exactly what I ordered. thank you"

"Great customer service. I ordered an AMD 280X GPU when there was a gold rush for these things to go Litecoin Mining (though I just wanted one for good old fashion gaming). I had some funky credit card issues and one of SuperBiiz's reps, Victoria, walked me through the process of getting everything sorted out and made sure I got the card to gift for Christmas. Mad props to Victoria and SuperBiiz. In a world of PC components where the manufacturer is usually several steps removed from the consumer, it's rare to find a customer service rep who will go the extra mile. 10/10 would recommend. "

"The ordering process becomes overly complicated when your shipping address is different from the billing address. It took a few days remedy my situation and the customer service representative, Ms. Zhong, was pleasant and efficient. In a 1-10 ratio I would rate my experience as 8/10 due to the problem effectively being of my own making."

"This was my first time ordering from SuperBiiz, on recommendation of a reddit user. I can honestly say the whole process was very easy and painless. They have competitive prices, and their support is refreshingly helpful. There was an issue with my delivery address and one of their support reps (Celeste) contacted me and gave me info on how to fix the situation. I will definitely be coming back to SuperBiiz!"