"This is a seller to avoid because customer service is non existent. I bought a 24 inch monitor that was defective or became so during shipping. After spending $20 return shipping they though I should try the manufacturer. I lost a total of $170.00 plus the time finding out. "

"There was an issue with my debit card not being up to date with my address. SuperBiiz helped me resolve the issue as quickly as possible and offered to expedite the shipping process at no additional charge even though the inconvenience was more my fault then theirs. Overall, pretty happy with how quick they were to get everything squared away--looking forward to my order now. "

"My order of an Intel 4330 came well packaged and on the earliest estimated shipping date. The CPU nor fan was damaged and they worked properly."

"Ok, so because we're a small business of cash flow we needed to use one of the employee's creditcards to order some parts. Now I've had to do this a few times and 25% of the time the order goes through and everything is fine. 75% of the time the order is rejected automatically by a computer somewhere in the chain and I have to figure out something else. In this case however, a human called me, within a quite short period of time, and then made several additional phone calls to clarify the information needed with our banker to process the order. I haven't experienced that sort of service from an online retailer. Ever. That this person (Michelle) went out of their way to make our order happen and I can't say enough good things about it. That's the sort of person I want to hire for OUR company. "

"[1] [New Asus TPM/FW3.19 The Trusted Platform (TPM) Module for Asus Motherboards] [TPM-FW319] was well prepared for shipment, shipped same day as it was ordered, and and arrived in four business days 3/7/14. It doesn't get much better than this.
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"First off I would love to state how quickly SuperBiiz's customer service replies to you if you have a problem with your order. It was my own fault for ordering something wrong in the first place but yet Michelle Chuck quickly contacted the warehouse and was able to get the order cancelled within a hour of my first email sent. Apparently someone from the warehouse still shipped the package out the next day. Another email sent to Michelle Chuck and a quick reply fixed the problem immediately. Even though it was my fault for ordering the wrong item, SuperBiiz still took care of the problem on their end!"

"I appreciated your follow up on each step, however, please make it clear When the order was made from ebay(ebay member name was never clarly indicated or not at all) because in my mind I purchased the item from an ebay member, mp3superstore, not from SuperBiiz."

"Fast shipping, great prices, good customer support! I would definitely order from SuperBiiz again (and have!)"

"great buying experience good communication good prices"

"Recently made my first purchase with SuperBiiz.com, and I'm nothing but impressed. Their prices are generally quite competitive, shipping prices are very reasonable, and most importantly, their customer service is outstanding.

I've been purchasing PC components online for over 15 years now, and apart from the "big boys," this is one of the best experiences I've had. Keep up the great work!"

"On Dec 1st of 2013 I tried ordering an XFX AMD Radeon R9 290 graphics card from them. I did the entire order process, completed it, and was waiting about 5 days until I got suspicious and called. I was told my order would not go through as they were out of stock and "didn't expect to get any more in stock", and this was coming from their "product manager". I was then pressured into canceling my order. Later, I saw on the website that they had more in stock, as well as new products. So I emailed them and asked if they would acknowledge my previous order, they said they would not, they said they would acknowledge the coupon code I used ($15 off) but by that time, cryptocurrency had hit and made every card ~$150-200 more. After a bit of discussion their best offer would be to buy the same card I had already ordered through them for $389, after shipping, for $450, before shipping, and this was less than 3 days after I saw the new items up online.

BEWARE OF THIS WEBSITE. THEY WILL DO EVERYTHING THEY CAN TO MANIPULATE YOU AND TO MAKE THE BIGGEST PROFIT AS POSSIBLE, REGARDLESS OF LYING TO YOU ABOUT STOCK, ETC."

"Quick and easy. The package arrived within a week."

"This was my first time ordering from them and the on line order went fine. I got a call from them to verify my order but I was not available so I had to call them back and that was a little frustrating, as the menu system was poor and it put me on hold forever and then I called back on another line in the meantime and used a different option and got right through so hung up the first call. Once I was able to talk with a live person they were very nice and pleasant to deal with. The order was shipped that day."

"I chose SuperBiiz through PCPartPicker.Com

My processor arrived quickly. Much quicker delivery than the other vendors I've dealt with..."

"SuperBiiz has been great. Customer service is spot on, product selection is good and prices are even better. They have become the first etailer I go to when buying computer parts. The one time I did contact customer service to ask a question, I was treated with courtesy and the query resolved."