"SCAMMERS ! Takes your money and never delivers! "

"Well , everything went well with the carport. The crew is fast and did a real good job putting it together
"

"I asked for my carport to be installed on a Friday my day off. They called Friday night to reschedule for Saturday so I had to take another day off work. When I went to pay the bill I was told too bad 1 day late they don't do anything for that. I should of looked at the reviews 1st
Mary
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"Ordered my carport MONTHS ago and still haven't gotten it. If I leave a message, I don't get a return call. When they do answer, they say they don't have a date and it will at least be a few more weeks. They did have a good price but it doesn't really matter when you don't receive the product. I'm looking elsewhere and going to cancel my deposit
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"PLEASE do yourself a Favor and Look at the ALL of the ONE Star Ratings!!!! THEY ARE ALL TRUE!!!!! These People Cancel At Least Twice and when they Do come they are completely incompetent!!! Took Forever to get them here Then our order was Wrong!!! What a BUMMER!!! Do yourself a Huge Favor and Look Elsewhere!!!!!!!!!"

"Contracted with Gatorback Carports and Eagle Carports for $6600 steel building. Building shifted and the walk-in door is jammed shut. Over the past week plus, made several calls to Gatorback which were answered with friendly sounding promises to fix, but no action. Today I was referred to “Chris” at Eagle who was unpleasant and could not say when they “might have a contractor in the area.” Chris said that if I “bashed them” in reviews such as this, I would be “put at the end of the line.” "

"Lost 4 days from work starting in April. Contractor set up 4 delivery install dates and canceled on 2 dates after I waited all day for him. The last 2 I got no calls and he did not show. He called the following day and stayed that the issue was the scheduling office. I'll never recommend this company. Took four months and still no unit delivered. I'll be canceling and losing my deposit. What a rip off. Easy money for them. "

"After a storm blew in both 12 ft garage doors, we were able to schedule installation. We were ìn an emergency situation with our building located 100 miles from our home and plenty of equipment sitting out in the open. I took off work to meet the installers. I was told they would arrive after 12pm. By 3:00 no one had shown or called. I called the office to verify only to be treated with disdain. I was told the installers WOULD be there and that they work until 9pm. I finally received a call from the installer at 8:45 pm informing me that he wouldn't be able to make it. Ridiculous! It's been 7 weeks since the storm. Eagle Carports made no other attempts to schedule an installer. We were expected to wait for someone in the area to need a product from them in order to get an installation team scheduled for our repairs. There was no concern for our equipment that could be easily stolen. We finally purchased materials from a local company and hired our own installer. To make matters worse, we purchased our building from Eagle Carports about a year ago to withstand hurricane force winds. They never mentioned the doors came in high wind bearing strength too. They automatically put cheap, lightweight doors on our building (that was built to withstand 135 mph winds). So ridiculous! Never use this company! They will take your money but their customer service is completely nonexistent if and when you need it!! Also, if you talk to someone named Chris that works there, he is very rude.
I will go without a building before buying from these jerks again!!"

"We had weather related site prep delays,our issue not theirs.guys showed up at 8:30 am done at 10:30 am.fast efficient and a well made 12 guage steel 21×12 ×7 boat storage bldg.exactly what we ordered,zero issues.i think a lot of the negative reviews may be site prep related.DO YOUR HOMEWORK PRIOR.explain exactly what you need, and then spend the money on prep be it gravel or concrete.dont blame the mnfctr for " oh, i forgot to mention..." staff was great,actually called 5 days early to quote time.I had to delay,not Eagle.cant speak for their installers elsewhere,here E central Tn,the guys were machines.they got a big cash tip."

"Great building, but NO customer service. Wrong door sizes and 2 weeks later, the Manager (Chris) tells me he is the final answer and he says they may get to me next week or the week after. I give customer service 0 stars"

"I am so disappointed with the service we have received from your company. We are now going on five weeks having a shell of a building sitting in my yards with no doors or windows because your company can't follow plans and order the right doors and windows. And now we just have to wait on the doors and windows to just come in. No urgency WHAT SO EVER has come from your office. No one has said "Oh I am so sorry for this mess up; we will get this taken care of and get your building fixed ASAP". Nothing just nope doors aren't in and oh everything came in we will be there Monday to get a call that you aren't coming because the wrong doors came in. This is complete and total BS. We have had three of our neighbors ask where we got the building from and we won't recommend you guys because we don't want them to deal with this. I am so over all of this. This issue needs to be corrected right away. If I screw up in my work I have to overnight the materials in so we can get the job done and complete BECAUSE WE CARE ABOUT OUT CUSTOMERS!!! This is not the last email or message or form of contact I will be having with your company. I plan on taking my complaint to the highest person i can find within this company. . I am completely disgusted with this entire process."

"We purchased a garage from a local vendor and if it were not for him and the local build team this would be a less than 1 star review. Here is the break down. The local vendor went out of his way to accommodate my family and me. He worked to get what we needed and explained everything to us. We made the deal and explained to him we would have to prepare the site and it would take some time. (The vendor (Chris) also suggested a truck driver who could deliver the base material for site prep). He said to call "Eagle Carports" when we were ready for delivery. Two days later Eagle Carports called wanting to set up a delivery date!! I don't know what they didn't understand about "some time" to prepare the site.

We called the delivery driver Chris has suggested and he was nice and reasonably priced. (again Eagle called wanting to rush us) but finally I was able to get the site prepared and we called Eagle up. They said they could deliver the next Wednesday.

The following Monday my mother-in-law called Eagle to verify payment information (who to make the cashiers check out to). She explained who she was an told them we were expecting the deliver for Wednesday. They said it wasn't scheduled for that day and had not been set up. WHAT? We had rearranged our schedule to be ready and now it isn't scheduled. We ask when it could be delivered and they said they could not give us a date to deliver. They would have to call us back. We contacted Chris and told him what was going on and he contacted Eagle and tried to work it out with no success. Later that week Eagle called us back and said it could be delivered the following Tuesday. Again we rearranged our schedule to accommodate them. On the following Monday we got a call saying the construction crew was having trouble with their trailer (now I understand mechanical issues come up. The pushed it to Late Thursday into Friday. On Tuesday the construction crew called an explained it was going to be an extra $250 for a piece we had not been charged for in the original contract. We explained we had a contract and spoke to Eagle (Adrian) who also told us it would be $250 more. We again got Chris on the phone and he worked to get it all straightened out. We were close to cancelling the order at this point. After many phone calls and much frustration we got that worked out. Later that day Adrian called and ask it they could be here Wednesday instead of Thursday and we agreed.

The construction crew arrived Wednesday morning and worked most of the day constructing the building. With the exception of screws on the ground after the build (which is common in construction) the crew did an excellent job building the garage.

Eagle needs to streamline the process of getting the buildings to customers. Their is too much confusion in their process while conveying information to customer. Last minute fees should never happen!!

I will continue to do business with Chris but will never buy another "Eagle Carport" Building again."

"I finally get a date to get my carport for camper and they never showed up . I took off work and drove four hours to where my camper is and wait and wait . No one came and still no carport. "

"It took a while to get it, but the installation was speedy and well done. The crew cleaned up after themselves. The Carport looks great and I am looking forward to many years of service. "

"I took time off from work to be there on the day they were to install my building. They did not show up and after several phone calls they were still unable to tell me where the installers were. I finally got a call at 8 pm saying they would be here the following morning to install it. They did show up then and did a nice job of installation...at least I thought so. After the first rain fall I found that the walk through door did not seal and I had a huge puddle in my building. I tried several times to get Eagle to accept responsibility but they refused. Chris Davis the General Service Manager was very rude. Basically told me it was my problem not theirs. They apparently do not stand behind their product or the workmanship of their installers. If I had it to do over again, I would find a different company to deal with."