"Didn't know that I needed to order the harness with the battery's."
"Start to finish smooth transaction. Would definitely buy from again. Thanks"
"Shipping very slow paid for express (2 day) recieved it 5 days later."
"Our items arrived on time as promised. The website was easy to navigate and the prices were good. I would definitely buy from them again."
"The order came as advertised and seems to work fine, however there was a delay in shipping due to supply problems. The only negative was that I was not made aware until I inquired about delivery. "
"excellent customer service, value, delivery time"
"Great job, fast shipping and tracking info."
"Received what we ordered in a timely manner. "
"quickly delivered, and i was very satisfied with the product. "
"Shipped quickly and received it in no time. Didn't have to contact them for service. Works great!"
"VERY FAST DELIVERY. GREAT PRODUCTS"
"Not only does EcomElectronics have high quality items at great prices, they also have great customer service! I will be returning!
-Fair winds and following Seas"
"A pleasant company to work with. They are honest in helping one. I had a shipping damage an this company didn't think it twice. After reviewing damage shipment by photos. They quickly send me a replacement. Great sellers and prompt response and shipment. I will defenetely purchase again from them in the future. Thank You."
"I'm not usually one to easily give five stars in a review. However in this case it's an obvious choice: Ecom offers stellar customer service.
I ordered two wheelchair batteries, which were promptly delivered. They arrived well packaged. However one of these 15+ pounds items probably had been dropped somewhere on its way to me and apparently had landed on a corner, it had a terminal bent beyond repair. When I requested help (adding some photos of the damaged terminal), Ecom responded immediately and very nicely. I was asked to try bending the terminal back into shape, but the terminal broke. Ecom arranged for a replacement free of cost. Outstanding handling of the case! I will definitely return as customer."
"We ordered eight batteries for two UPS units from ecomElectronics because their prices and reviews were so great. Unfortunately, one of the boxes didn't hold up, and a battery was lost in shipping. I didn't think to take pictures of the damage before trash was collected that evening, but ecom was good enough to ship us out a replacement for the lost battery. Their customer service was helpful and responsive - a breath of fresh air these days, to be sure!"