"Great company to do business with.
There was a minor problem with the
first item I received so I e-mailed
them and they got a replacement to me
with no hassles. Great communication and
status updates. I will be shopping there again.
Jim
"

"This business operates in a manner that creates respect which generates more sales…Management allows customers to make errors (such as myself) then immediately reacts with a solution…Want good quality products and service? I recommend you shop here…Dave Saailer

Panasonic KX-TG6513B-Dect 6.0 Plus Phone, Eco Mode, Smart Wall Mt, CID, Call Blo #131008743313"

"I'm very impressed. I needed new batteries for my battery backup system and was in a real time crunch. These guys came through with same day processing, overnight shipping (they're not far away), and the batteries were exactly what I ordered.

I guess being thrilled when someone does their job right seems silly, but it's becoming all too rare. Thankfully this order went as smoothly as could be, and my UPS is up and running again, so I can safely take a little time off. A++"

"Last month I ordered a couple UPS batteries from this company (on eBay). I received the first one in good time, well package and as described. However, the second was nowhere to be found.

After contacting the company, I was asked to send photos of the package I'd received. After a few back and forth emails, I was informed a new battery has been sent out and to please let them know when it had arrived.

In another perfectly packaged box, I received the second battery a couple days later.

While I was initially a bit apprehensive, after only receiving the one piece, I really appreciate the timely polite, responses I received from ecomElectronics. They made things right in the end :)"

"Transaction for 2 Batteries went smoothly and efficiently without incident. Upon receipt of the batteries, discovered that there was an accidental over ship of an additional battery. I contacted seller, and was advised to retain the battery at no additional charge, and find some good use for it.
This is an exemplary company, and a pleasure to deal with."

"Excellent eBay seller. Very good communications. Exchanged defective product immediately to my satisfaction. VERY FAIR. I would definitely buy from this seller again. Thanks."

"
Good morning

It is a real pleasure to do business with a company with this amount of professionalism The sales dept. went above and beyond to make sure I recieved the right part. Thank You Casandra"

"A+++ GOOD JOB EVEN THOUGH OUR CRAPPY POST OFFICE SYSTEM OBVIOUSLY STOLE THE BATTERY THE FIRST TIME AS I RECEIVED A BLANK OPENED ENVELOPE INSTEAD OF AN ENVELOPE WITH THE PRODUCT INSIDE, ECOM PULLED THROUGH WITH COURTESY AND PROFESSIONALISM AND QUICKLY RESPONDED AND MAILED ANOTHER MUCH NEEDED BATTERY OUT TO US....EXCELLENT SERVICE AND BATTERY WORKED PERFECTLY

GEORGE ALONGI PRESIDENT NEW START MOTORS LLC MONTEZUMA INDIANA"

"They were spectacular. Outstanding customer service. I couldn't have asked for more from them. I would give them 6 stars below on customer service and exchanging goods."

" Its been a long time since I've dealt with an AWESOME CS Dept!!!! I gotta say...I wouldn't hesitate to deal with them again. Jessica and Casandra were very professional and answered all my questions in a very quick turnaround!!! Hey gotta give props where its deserved...and they deserve it. "

"This merchant is super and I enjoy doing business with them. My batteries arrived fresh and fully charged and function perfectly in my APC UPS."

"ecom Electronics has become my vendor of choice for UPS battery replacements. I have ordered a number of batteries from them over the past year and have been very satisfied with the quality, delivery and their responsive customer service. The one time I have had an issue with a battery that did not match the UPS model, ecom answered my request for support quickly offering options and when it was determined that they did not have a match for that UPS, then quickly refunded the entire cost. Very responsive, genuinely tried to help and quick to resolve. Highly recommend!!"

"A very good seller. Their price was excellent, communication was prompt, the product was as described, and delivery was speedy and no-charge. Note that although ecomElectronics did ask me to write this review, it is the same as the evaluation feedback I gave to eBay BEFORE any such request from the vendor."

"Great honest seller. High quality items. Good communication. Fast shipping. A+++ service and care for their costumers.
You can buy with confidence in this company."

"I ordered a small battery from ecomElectronics and want to commend them on their price and delivery. As a dedicated Amazon Prime customer, my hat is off to them. They beat Amazon with both price and delivery on this."