ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-08-09

"Now my favorite seller for batteries and related products. Customer support experience with them was outstanding."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-08

"I am very satisfied with their service. They shipped the same day and i got te item very fast. From the USA to Europe in two weeks. I had some questions, and they answered fast and were very helpful. The Global shipping programe is great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-08

"This seller gave excellent service. The battery they had listed for the e-Zip 500 was only 9amp and when it arrived it was obvious that it was under-size, the e-Zip requires a 10amp. Their customer service was extremely helpful and quickly sent the 10amp batteries. I would certainly do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-02

"Excellent, had one bad battery with a terminal destroyed, but EcomElectronics was quick to respond and send me a replacement battery for free."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-31

"*** To Future Customers of ecomElectronics ***

After researching the entire internet, I finally found the cell phone I wanted at ecomElectronics with Great customer service. Not only was my sales representative "ROSE" knowledgeable on the many different products ecomElectronics offers, she answered all my detailed questions informatively with ease regarding my purchase. I was impressed with Rose's helpful kindness answering my questions and knowledge of inventory helping me find exactly what I wanted in a timely manner. Rose went out of her way to check and re-check the product color (blue cell phone) I wanted. Rarely have I experienced such Great customer service feeling her genuine intention of care to help me as a customer receive what I wanted.

It is Rose's excellent customer service that moved me to ask to write this commendation of service. Because of ecomElectronics large inventory and Rose's attention to customer satisfaction, I recommend ecomElectronics to all my friends. Employees like Rose keep me coming back as a ecomElectronics customer for years to come.

Thankyou ecomElectronics and Rose for your Great Customer service, good prices and large inventory selection.
Geordie

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-29

"OUTSTANDING Service! I made a mistake on my order, and they promptly and efficiently corrected MY mistake. Very impressive!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-23

"The company was Great,the order was as stated in their Ad, and the shipping was just as easy and fast.
And will check out their Web Site and products again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-17

"Top notch. USPS botched my order, delivered it to the wrong address, and in doing so, let it get damaged. Ecom Electronics fixed the problem asap by sending another unit to replace the bad one - even though it was not their fault! You do not see quality service like this much anymore. These guys should be on the top of your list."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-09

"Wonderful to deal with. Very patient in handling a problem with the order which ended up being my error from the start."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-05

"My order was filled quickly and shipped immediately. The product was in perfect condition and worked flawlessly. The emails that I received at every step of the transaction were clearly written, so that I was apprised as my order was processed.

ecomElectronics was wonderful to do business with; I recommend them 100%
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-02

"I made 2 mistakes connected with this order but ecomElectonics went "Above & Beyond" and handled them both with the BEST Customer Service I have ever experienced. They did MORE than I expected so I have already placed another order with them and it won't be my last. Congratulations on your Superb Customer Satisfaction!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-07-02

"I purchased two replacement batteries for my UPS and after installing them, they didn't want to work. I contacted eComElectronics and was impressed with the support I was provided to help resolve the problem I was experiencing.

After talking with the company, my problem was resolved and I am very happy with the support and the quality of the batteries I purchased.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-26

"Superb Customer Service!!!
When a problem arises they take care of it in timely manner !!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-19

"Excellent service. First battery was received damaged. Contacted seller with this information and received prompt and courteous followup with replacement battery shipped and on its way within days of the initial email about the damaged battery. I would highly recommend this seller and look forward to doing business again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-18

"Wasn't expecting a lot, from what I purchased, especially for the low price I paid, and no shipping fees - but I'm pleasantly surprised, Especially for it's size - the WiFi adaptor I ordered actually works... Didn't expect it would arrive very quickly either, and began to believe the impending weekend would push deliver into the middle or end of next week - but, low and behold, it arrived a few days later (on the following Monday - 6/17/13)... I'm very pleased... What else can I say???
Jeff
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A