"electronics for less is very good company,and very good service ,the shipping is very fast,am happy to my subwoofers and the people work there show your very important ,am very satisfy. "

"The part was easy to locate on the website. Prompt service and delivery. I will definitely use Electronics for Less again."

"Site was easy to use, delivery was fast. Overall very good experience."

"I will buy here again....fast shipping and quick response to my question"

"Great product at a great price with a great service!"

"Customer service and price was fantasic."

"I emailed late at night about a competitor's price; was emailed back first thing the next morning with a code to use to not only match that price but get it for less! The product was shipped and delivered perfectly. I had emailed to ask about shipping and was promptly replied to with perfect information.

Great company, would definitely recommend and use again!"

"Smooth transaction, will buy there again."

"Great !!!!!!!!!!!!!!!!!!!!"

"I had to replace a part and they gave me good advice and quick service."

"Great experience and I got a good deal. Product landed in 2 days.....excellent receiver."

"Let me preface this by saying that I frequently buy electronics online and have had to deal with defects, customer service, ensuing RMAs, etc. plenty of times from many different retailers online. Never in my decades of online shopping have I had the displeasure of dealing with customer service as apathetic and avoidant as Electronics For Less Canada.

I purchased a 4K HDTV from Electronics For Less Canada on June 20th, 2017. I had called several times to ask about price matching and also get other general information on the TV. The sales representative (Mason) was extremely helpful and responsive, and so I ordered the TV. Before two weeks (14 days) of ownership after the product was delivered, my TV began to exhibit a problem where the back panel started to come apart. I contacted Electronics For Less via email on July 4th and asked to perform an exchange. They claimed to have contacted the TV manufacturer, and said the manufacturer has never heard of the issue, and that they wish for me to provide photos, which I did on the same day (July 4). I also asked if it was possible to exchange for a different TV and simply pay the difference.

I was ignored for several days via both email and phone (every time I called, I got their voicemail, left a voicemail, and my call was never returned), ultimately reaching a point where I could not even call them from my phone number (I had to use a friend's phone to get through, as my number appeared to have been blocked) and I finally spoke to Mason over the phone. He said they have been busy and that's why he wasn't responding to my emails or phone calls. I explained to him that I needed to understand my exchange options since they only have a 14 day exchange policy. I was assured that I could indeed exchange through Electronics For Less, and even exchange for a different product if I wanted to, so I provided him with information regarding a price match for another TV that I was interested in exchanging for. He told me he'd have to review it to make sure the competitor was an authorized reseller (Note: this other retailer IS an authorized reseller, with a physical store) and that he'd get back to me afterwards if they are, to help me perform the exchange.

He never got back to me, and they continued to ignore my ticket. I also noticed that they removed the other TV I wanted to exchange for from their website, so I could no longer submit a price match request for it. After opening another support ticket on July 11th, I was told by a different agent that he contacted the TV manufacturer that morning on my behalf to inquire about an existing Return Authorization (for performing an exchange), and that he was instructed to tell me that the manufacturer would handle it, and I'd have to contact them with my purchase information to continue. Upon contacting the manufacturer, I learned that they were NEVER contacted by anyone from Electronics For Less regarding my issues, and further that they do NOT even perform exchanges, and that I would need a repair technician to inspect and repair the unit. In the end, I had to go through a completely separate struggle with the TV manufacturer and found myself outside of the 14 day exchange window with Electronics for Less because of this fiasco. I also noticed that several days after my last contact with Electronics for Less, that they put the model of the TV I wanted to exchange for back on their website, so it would seem they deliberately removed it for a period of time simply to avoid price matching against their competitor's sale, which is extremely shoddy as a business practice.

In summation, the initial sale went just great, but I will never deal with this company again in light of how shockingly poor their customer service is."

"In less than 24 hours, my TV was standing on its desk.
Yes! From my confirmation on the web for the order to the moment the delivery guy rang my doorbell! "

"Fast shipping, well packaged !! Great value :)"

"Order was processed quickly and delivery was expedited."