"Great personel and Good product! My only problem is with the item I picked. I didn't realize they come individually wrapped so the first few I handed out customers came back saying the lights didn't work. I was upset but busy at that time and Thanked them for that info. When it was a little slower later in the day I took a look at the product and found out I needed to take each one out of package open each light take out the battery and take plastic off battery put back together and the product now works fine mind you a Thousand of these. I will be quite busy for some time needless to say. I have only come across a few that don't work at all out of the first 150 I've done so far. I will use them again. Candi"

"I've have always had a great experience with ordering from them. Products are of quality and the turn around is great too!"

"I re-order bag tags for my travel agency every year. Always fantastic service and quick efficient replies. Bag tags are perfect!
Thanks!"

"Worked with Mike and he took care of us. We ordered Waterman pens w/ a custom logo. The price was great and he delivered a few days early! Highly recommended."

"I have always had a good experience with Epromos. Even one time when something went wrong, they made it right at their expense."

"My client had a quick-approaching deadline, but Jayme was able to fast track our order and deliver our products all within two weeks!"

"My sales team were Clint VanVickle and Ross Fettig. I was excepting standard service because my first interaction was via chat. I was able to call and speak with them regarding any questions related to my purchase. I didn't know what to except from this company (epromos) that appeared in my online search results. I will definitely recommend them to co-workers and friends. Their customer service is top notch!"

"My company has used epromos for a couple of years now and we are never disappointed. Paula Hong is so helpful every step of the way and makes proofing and ordering a breeze. The calendars this year are by far the best yet! Thanks so much! "

"Recently, I took over a volunteer position that includes re-stocking our school gift shop. ePromos was extremely helpful assisting me in placing re-orders for procucts and walking me through the process. Our stainless coffee mugs arrived sooner than expected and look outstanding. Our display case is finally full!
"

"Great look but could work on bulk pricing "

"Great Product and wonderful customer support/service."

"Clint was great to work with and made it easy to get what our company needed for a career fair on a tight deadline. He helped with samples too which helped us know which products we wanted to give out. Thanks!!"

"It's always great customer service when working with Paula. She is quick at giving quotes/ great suggestions for upcoming projects and my orders are always delivered before my in hand date. "

"I've been buying items from ePromos for years and plan on continuing to buy. They have excellent service and products! Thank you ePromos! "

"UPDATE - 10/17/17
I've been corresponding with Julie, an ePromos customer service specialist. She assures me that the company is prepared to make me a happy customer if I'm willing to give them another try. I won't need to place another order for nearly a year, so it will be some time before I will know how everything pans out. However, I'm optimistic about the company's willingness to make it right and have increased my rating from 2 to 3 stars to reflect that optimism. I'll update this review once more, after I receive my future order.

I worked with a customer service person who was extremely friendly, helpful and accommodating. I placed my order, paid and then was told I couldn't order a less than minimum quantity, even though I'd been charged a less than minimum fee. My options were to order the posted minimum amount or cancel my order. I'm not pleased with ePromos. The very first thing I confirmed with the rep was that I could order less than the minimum. They wasted my time and patience. Ultimately, I went with a lesser product, from a different company entirely because I had to select an item that could be completed as a 24hr rush job. I'm actually shocked that ePromos sent me a request to review the experience. Maybe it's automated and because I went through the purchase process it things I'm a customer, even though I was issued a refund and never had anything delivered. If you need less than the stated minimum, my advice is to work with a different company unless you have time to waste. "