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Verified
5/5

2017-10-05

Excellent service, as always.

"Glenn Beyer is a great help and very professional. He is knowledgable about the products and always goes out of his way to answer any question or concern. The order process is easy and I had my products in hand in a week. Will order again from Epromos and especially from Glenn."


Verified
5/5

2017-10-05

Great Product at a good price.

"This is our 3rd re-order from this company and they never disappoint. "


Verified
5/5

2017-10-04

Great customer service! Quick too!

"John Heinz has been great to work with over the years! Great customer service and would recommend epromos to anyone else looking for well priced promo items."


Verified
1/5

2017-10-04

It was absolutely horrible.

"Both items were shipped late, and arrived too late to be distributed at the trade show for which they were ordered. All of this after paying for expedited handling. I sent emails and no one even replied.
I am completely and utterly disgusted.
"


Verified
5/5

2017-10-03

Great customer service

"I had two wonderful gentlemen, Clint and Ross, assist me in making sure my company's purchase was exactly what we wanted. They tweaked our design every time I asked without complaint. They were easy to work with and delivered a great product as well.
THANKS!
"


Verified
4/5

2017-10-02

Bags were a hit!

"I am editing my original review after a great experience with customer service. First, the bags I ordered are deserving of 5 stars. They were a huge hit and we got a ton of complements! I really like the large imprint size and quality of construction. Unfortunately, they didn't arrive on time creating some logistical challenges for our team. However, customer service exceeded my expectations in making the order right earning back a 4 star rating. I truly appreciate a company that stands by it service and will definitely use Epromos again."

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Verified
5/5

2017-10-03

Great service!!

"I needed something sent to me fast and they made sure it was done and shipped. They even reached out to me personally to let me know that it was shipped out. I will always use them for my marketing items!"


Verified
5/5

2017-10-02

Fast, Easy, & Excellent products

"I ordered promo pens for our store, they worked with me on getting the logo just right, & we are super happy with the customer service & quality of the pens!"

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Verified
4/5

2017-10-02

Excellent Service

"Every detail was handled to the end. I would highly recommend! "

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Verified
5/5

2017-10-01

Good experience

"Responsive customer service and good products"


Verified
5/5

2017-09-29

Great service - Great Product

"Very satisfied with the service and the product. Angie and Paula were very helpful in the process. Will do business with them again."


Verified
4/5

2017-09-29

Responsive team

"I've worked in the events space for a quite a while. There will always be ups and downs working on a tight budget or timeline. I decided to try epromos for the first time. Luckily I was able to work with Angie, Neil, Julie and Anna who were responsive to my concerns about a product I had ordered. They really went the extra mile even though the production team had a printing error. Greatly appreciated!"

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Verified
5/5

2017-09-29

Helpful reps, easy transaction, nice pens with nice laser engraving

"Experience was quick and painless. product shipped on time or ahead of time. "


Verified
5/5

2017-09-29

Terrific customer service & products!

"We had a last minute request for sports bottles and Laura Goltz and the Epromo team really came through for us! With less than two weeks to receive, produce, private label, and ship, Epromo had our order to us a day earlier than expected and perfect when we opened it. Which is why we've used Epromo in the past and will keep coming back for our promotional needs. Thanks for really great service!
"


Verified
5/5

2017-09-28

Excellent service, excellent product

"Ordering was a piece of cake, and we love the product. Shipping was quick, too!"