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Verified
5/5

2017-07-20

Dedicated and attentive customer service

"Our company has been ordering customized items from e-promos for a year and we have been satisfied with all of our products. The most helpful thing about ordering has been when we are in a time crunch and our personal consultant, Mike has stayed on the phone with us to find the items that meet our price point and timeline. I know he has gone above and beyond to ensure we have swag for our events at the last minute. We will continue to order from e-promos because of Mike's amazing customer service. "

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Verified
4/5

2017-07-19

LED key chains

"I felt the product was appropriately priced for the number we needed. Communicating the design was simple. Contact people responded in a timely manner and were professional. When the product arrived, however, there was a mistake in the design. ePromos handled this in a quick and professional manner to get the correct ordered product to me very quickly so it was available in a timely manner for our event and I paid only for the correct merchandise. The LED keychains look great. There were a couple that wouldn't turn off, but this wasn't a concern. We will continue to consider ePromos for future business."


Verified
5/5

2017-07-19

Great service and easy to order!

"From our account set up to our order to delivery we experienced excellent customer service! Thanks ePromos!"


Verified
4/5

2017-06-20

Great customer service with ePromos

"I purchased a gel pack ice pack from ePromos and the pack had some minor issues. The ePromos team was on top of it and helped me get the ice packs returned and refund to my account promptly. I would recommend ePromos to anyone with their great customer service."

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Verified
5/5

2017-07-19

Thank you!

"Excellent service! Kind and committed staff, good price, and the product was a success with positive feedback from the group.

Overall, an excellent job and I would definitely recommended the site to my peers.
"

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Verified
5/5

2017-07-19

"I recommend this company to all who are in need of promotional products. The pricing, selection and service are fantastic. I was under a very tight deadline and the staff was very helpful in getting the item moved into production quickly to ensure I would receive it before my event date. Casey Knowles was my rep and he was a pleasure to work with."

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Verified
1/5

2017-07-18

Would not use again

"Proof was sent around the time I was suppose to receive the product, I found out it had not been done after I called to get a status on it. I was told the proof would be sent to me after an hour...more like another day. Then I was promised expedited shipping and nope...received after two weeks from when it was finally finalized. Never using again. "

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Verified
5/5

2017-07-14

Love our product

"Easy to work with and we love our custom product. Had a few email glitches in communication but all was resolved. I would order from them again and I would happily recommend them."

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Verified
5/5

2017-07-14

Best-in-class customer service

"ePromos has excellent customer service. From product selection, customization and shipping, they were helpful every step of the way. The product was exactly has expected. Thanks to our rep Debra McCance and a special thanks to Ross Fettig (who expedited customization and sorted out some shipping issues for us to ensure timely delivery). I would order from ePromos again and recommend them to others!"


Verified
5/5

2017-07-14

Nikki Villarreal was the bomb!

"Fast, smooth, and stress-free experience working with Nikki. A true pleasure!"

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Verified
5/5

2017-07-14

Great

"Great customer service. Amy Daniels is the best! "


Verified
5/5

2017-07-13

Awesome

"The ePromos team we worked with was efficient. Excellent communication through email. The company provides a quality product. We are happy with our order and will use again."

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Verified
5/5

2017-07-13

Great products, great customer service

"Chandell is an excellent representative."

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Verified
5/5

2017-07-13

Excellent Products

"The Vibrant Magnetic Chip Clips we ordered are fantastic! The clips are great quality and the design we submitted turned out exactly how we imagined it would look. My only complaint is that the representative told us the product was supposed to have shipped 12 days sooner than it actually shipped. We still received our products before our "must have by" date. Again, I cannot stress how well-made the products are! -Greg L."

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Verified
5/5

2017-07-12

Outstanding!!!

"Just got our order and again they have exceeded my expectations. Order arrived promptly, product is exactly what I wanted and printing is crisp and clear. Laura and staff do great job! I don't even look anywhere else...epromo is only place I shop.
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