"While the initial item I ordered was disappointing, the team at ePromos worked hard to make it right -- going so far to accepting the original product back and shipping a more suitable item. I look forward to collaborating with them in the future!"

"Staff was great! They provided various proofs in different colors so we could see what the end product would look like.
Shipping was quick and received in good order.
Excellent product!"

"Fantastic support. Quick turnaround in meeting very tight timelines over the Christmas holiday. Extremely responsive to all needs."

"Great rep. and customer care"

"Sadly the lime green cups where out of stock that we needed but we did end up getting them in black. We wanted to order an additional 2 shirts as we forgot to order a 3XXL size but the price was outrageous to do this almost the same amount that we paid for the # of shirts we ordered previously so we had to pass on that. "

"The product we received was incorrect, our issues has been sent to the Resolution Team for review. So I am sure I will be dealing with you guys until we have the issue fixed."

"Thanks everything was good"

"Overall, great service. ePromos continues to go above and beyond in making sure their customers are satisfied. I will be returning again in the future. "

"The customer service prior and during ordering was excellent from Burt and Genni. The jacket order I placed however arrived with incorrect embroidery. It was not the proof I approved. The hats I ordered - and let them know I needed them by a certain date for a staff appreciation event- did not arrive on time as promised. So I did not have any staff gifts to give out. I would have still ordered the hats, but just wished they would have told me it would not arrive.

An update: Thank you Julie. The follow up on the ordering error and shipping delay has been excellent. We will continue to order from epromos. "

"My order came fast but there was a problem with the location of our logo. I contacted ePromos and Julie Gray did a quick review of our order and is sending out all new product with the correction. Amazing, customer service. I am very pleased with the service and the attention to detail."

"The vest ordered did not fit we have not heard any resolution of correction"

"My order shipped 4 days earlier than I was told. All items were individually wrapped as to prevent damage to the items."

"Pete was amazing! It didn't matter what time I emailed him. He always responded with minutes! Turnaround time was excellent! Product quality is awesome! Will definitely order from you again!"

"The customer service was great, the response time to my inquiries was great! But I had an event on 1/6 and they knew I needed the materials no later than 1/2. I received an email on 12/29 stating they just found out what I ordered was out of stock and they wouldn't be able to ship to me until 1/5 or 1/6 - which was too late so I had to cancel the order and scramble at the last minute to find gifts to give the 100 presenters at my conference I was putting together. However, my coworker has had nothing but great experiences with them so I MIGHT try them again, maybe."

"The prompt response to my sample requests and, subsequent order, resulted in a quick turnaround. We have never been disappointed with ePromos products or had a negative interaction with the Sales staff.
TerryG"