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Product & services pricing
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Verified
5/5

2014-11-06

"quick, easy, and fast shipping. great service"


Verified
5/5

2014-11-06

"EPromos is courteous, helpful and on time. we love the quality of their products and so do our clients. We will definitely be ordering from them again!"


Verified
4/5

2014-11-06

"Update: Almost immediately after posting here, I was contacted by customer service and offered a refund for this second portion of my order. The issues were acknowledged and, hopefully, will not reoccur with our next order. Julie was wonderful with customer recovery, much appreciated!
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After mistakes with a first order, I was promised specific improvements with this second order. These did not occur. Additionally, I was told a shirt wasn't available in one adult size. When I found it easily on Amazon and offered to send it to ePromos, I thought the problem was solved. It seemed as though they were going to order the shirts. Instead, they waited for availability without letting me know so a few of my items arrived much later than the others and later than promised.
"

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Verified
2/5

2014-11-06

"You printed our post it notes twice and you couldn't even get it right the 2nd time. We accepted them anyway because we needed them right away!"


Verified
5/5

2014-11-06

"The customer service was exceptional and I appreciated the timeliness of a response and a willingness to help! "


Verified
5/5

2014-11-06

"The staff was very knowledgeable about their products. They completely customized the product we wanted and worked with us to get it shipped here in 3 days at very minimal costs. Would certainly recommend and use in the future!"


Verified
4/5

2014-11-06

"It was very hard to get someone on the phone. I left many voice mails yet every response was via email. Custom designing can be a lengthy process especially if a small business has never used their logo to order promotional items before. I know emails are needed because of proof of the conversation or whatever but phone call response would have been nice. Also, the order process was like playing telephone and the design guys didn't always get what I was asking exactly. "


Verified
5/5

2014-11-06

"The product was good as was the service. The only mild negative was during my first call I was told you didn't do 2-color printing in the key tag we wanted. However, I received a follow-up phone saying that he was wrong and that you could do it. Everything turned out well. The sales person was patient with me as I was cautious in moving forward."


Verified
5/5

2014-11-06

"Product arrived on time as ordered."


Verified
4/5

2014-11-06

"Loved the bags and the helpful staff but that small print of $50 off your first order OVER $500 that got us."


Verified
5/5

2014-11-06

"Custom logo was very professional. They went out of the way to ensure that my order was just what I wanted."


Verified
5/5

2014-11-06

"We have been very satisfied with the service and cooperation with ePromos. The staff does a good job of meeting the needs of the customer."


Verified
5/5

2014-11-06

"the reunion went off well,, everyone really loved the mugs,, only problem i was short 1 straw "


Verified
5/5

2014-11-06

"All of my orders have exceeded my expectations!
The delivery is timely and the products are always great!
Corey is a great rep to work with and he keeps in contact and makes sure I have everything we need!
"


Verified
5/5

2014-11-06

"Ordering was quick and easy! Tom was a pleasure to work with and the product came exactly as described and exactly how we expected!"