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Verified
1/5

2020-06-10

Lies! Lies! Lies

"EPromos advertise one thing, they take your money and fail to deliver! Horrible service full of deception, delays and unpromising deliveries! "

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Verified
3/5

2020-06-09

Making It Right

"I ordered a product that came in and didn't look great with my logo on it. It was too small to read. I called epromos to say it would have been nice for a rep to have told me on this particular product we suggest doing it this way so it looks best. But because nobody did that, my order was disappointing.
Good news is they made it right with revised logo and shipped me a new order at no cost.
Bad news is the second order was wrong because it was the same order as the first with no corrections.
Good news is the 3rd order is on it's way and tho I haven't seen it yet, I believe it will be right.
We all have bad days and mistakes happen. They just do. But I'm encouraged that they are willing to make sure it is right. That much I am happy about. Thank you!
"

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Verified
5/5

2020-06-08

A+++++

"It's always a pleasure dealing with Nicole and their other staffs. "

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Verified
5/5

2020-06-05

amazing customer service

"they have best customer service i have seen in years. follow up and respectful of my requests. products arrived on time and well packaged. "

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Verified
5/5

2020-06-02

Another great product!

"ePromos makes it super easy to order. I work with the same rep every time and rather than searching through hundreds of products, I email him and tell him exactly what I'm looking for, he narrows down some options for me, then even gives me recommendations for printing on that type of product/material. Nonetheless, I am never disapppointed."

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Verified
5/5

2020-06-01

Expedient

"Our experience was that our rep was swift and helpful. She found us what we needed, immediately sent a sample, and was able to fill the order and deliver it in record time. Their recommendation for adjusting our logo was spot on. Great experience!"


Verified
5/5

2020-06-01

Excellent!

"Every one was very nice, provided prompt samples 3 times, different once till the time match is found. Price was acceptable, could be little better but services excellent on time delivery even after last minute addition to art work was taken care and did not delay delivery. Keep up good work guys. "

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Verified
5/5

2020-05-25

Good products at a good price

"Their prices are very competitive and the ordering process was smooth. I do worry about the security of their website but not enough to stop me from using it."

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Verified
5/5

2020-05-30

Quick, friendly service

"Everything went smooth and the product was as described"

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Verified
5/5

2020-05-29

Great customer service and a wide array of products

"I found epromos when someone with whom I had worked before (Jade Porter) joined the team. Jade does a great job and we've been very happy with epromos' product selection"

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Verified
5/5

2020-05-27

very helpful and follow through was awsome.

"Thank you very much excellent service"

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Verified
5/5

2020-05-22

Excellent Product, Excellent Customer Service

"Chandrell and the team at Epromos exceeded all my expectations. They're responsive, courteous, considerate, and make a great product for a fair price. And they do it quickly too. I highly recommend them and am sure you'll be pleased if you do business with them."

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Verified
4/5

2020-05-13

Good Company Difficult Times

"I enjoy working with the Representative assigned to me. I would have given them 5 stars but recently because of the pandemic the orders of critically needed disinfecting wipes and such are being delayed. Otherwise, they had good products and work with me very well. "

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Verified
5/5

2020-05-20

they are excellent!

"they are always on top of thing, getting you the best product and for the best price!"

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Verified
3/5

2020-05-20

Haven't received product

"I haven't received product yet. Customer service is okay, but not good at giving time lines. "

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