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Verified
5/5

2020-04-19

Pleased

"I've worked with Todd Nussinow throughout the COVID-19 experience and had him come up with solutions to issues I was having trouble with. I appreciate his ability to throw out ideas and fight for pricing to make it work for the customer. His continuous follow-up after a product is purchased is just as good as before. I would say that my every interaction has exceeded expectations."

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Verified
5/5

2020-04-17

Excellent Customer Service, Geoff Adams!

"I appreciate Geoffs knowledge of his products, fast response and always available to answer questions."

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Verified
5/5

2020-04-17

Great Customer Service and turnaround time

"Great Customer Service, samples sent super fast, proof created before I even place order. And Mark was very friendly. Would definitely order from again. Thank You!"


Verified
5/5

2020-03-30

Top Notch Customer Service

"We recently reordered some insurance sleeves. When I was ready to finalize my order the shipping seemed a bit too high so I emailed Neil and he looked into it, made the corrections, and away we went! In a busy office, when you have someone who cares about your company and is responsive to emails/phone calls it is very much appreciated!! "

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Verified
5/5

2020-04-13

The key chains are awesoome

"Great price, great quality! I ordered these for handing out inexpensive promo items at large events so my expectations weren't high. Boy was I fooled. These are awesome."

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Verified
2/5

2020-04-13

Imprint logo don't last after a first wash

"I ordered the camp mug with my logo imprinted, obviously this was a client parties gift. However, even though the mug isn't bad, the imprint did not resist the dishwasher. Later on I realized that the imprint is not dishwasher friendly and now after my third wash my logo is almost gone. The company is refunding my purchase and I will send back the mugs, but all the stress it caused me it is not even worth to purchase anything from them. So sad, if wasn't for the sheltered in law, I was escrowed. B.c my party was postponed."

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Verified
1/5

2020-04-13

Awful

"I was relying on ePromos for sanitizer and they waited precious days after payment to tell me the inventory wasn't available. I voiced my concerns about inventory from the first moment and they led me to believe everything was under control. I am disappointed with how the company handles inventory in this situation and it was a big communication failure as well. "

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Verified
5/5

2020-04-12

Great Products

"Easy to order and exactly what I needed for my clients. Thank You! "

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Verified
5/5

2020-04-10

Great Customer Service!

"I had some questions regarding input of my order and contacted customer service and they just handled it. Quick & easy. The items arrived with a slight issue, but once again, all was handled with professionalism and we are thrilled the product."


Verified
5/5

2020-04-10

Love your company

"My order went off without a hitch. I received the order very quickly, especially in view of the covid restrictions. I LOVED my product. The product looked even better than I thought it would. I'll be back for other ePromo products. My sales person was awesome!"

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Verified
5/5

2020-04-09

Mallory FTW

"Mallory guided me through every step of the process, from how design works to the costs to the shipping. Every was better because of her -- the order came in an extremely timely fashion and people LOVE our T-shirts... thanks to Mallory. She is the best."

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Verified
5/5

2020-04-08

great!

"items are exactly as ordered. thanks!"


Verified
5/5

2020-04-07

GREAT CUSTOMER SERVICE

"Greta is amazing. Flawless experience. I highly recommend and will definitely be back."

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Verified
4/5

2020-04-03

Good experience overall

"Our ePromos rep, Kelsey, provided excellent service and helped us through each step of the process.

The art team was not the best about following instructions when we were creating the design for the mug but it was easy to leave feedback / submit changes to the design and we eventually got on the same page.

The products themselves (mugs and flash drives) turned out well and as expected and were delivered on time.

Overall, I would recommend ePromos due to good service, fair prices, and quality products.
"

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Verified
4/5

2020-04-03

Great Customer Service

"I am glad I chose ePromos! The products are amazing and the customer service is the best."

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