"I have been ordering from ePromos for three years and each time has been a great experience. I don't know about other companies but working with the same rep - even if only ordering once/twice a year - makes things flow seamlessly because they "know you." My rep Casey is super! He is flexible, accommodating and easy to work with... whether I need one order shipped to multiple places with specific billing for each address or breaking out invoices for me, etc. He is also incredibly timely - he often gets back to me within minutes and if not that, then within a couple hours. All the customized products I've ordered have been very good. "
"He was very helpful and caring "
"After learning about my initial not-so-pleasant experience with another brand consultant, Casey was assigned to my account and was awesome to work with. He got me exactly what I needed in a timely manner and has definitely changed my mind about ePromos as a company. Thank you Casey for your patience and assistance. I will not hesitate to reach out to you should we have any additional marketing material needs in the future. "
"Glasses were ordered with our logo. Proof was sent, adjusted the logo and the order is perfect. All was done and shipped in a very timely manner! Love the drink glasses! Thanks for the professional job!"
" Great quality products and amazing turn around time! "
"Excellent communications throughout. EPromos and espeically Ozlem worked with us to help design something that is great. Highly recommended."
"I love working with ePromos! They provide a great team and offer amazing attention to detail!"
"We love working with Chandrell! She responds fast, makes sure we understand and are happy with our orders. Our office will be using Epromo forever! Very fast turnaround and updates of products. "
"We have ordered two different products and both have come printed incorrectly...not a great first impression.
Julie with epromos contacted me and offered me an order of free pens...we accepted. It doesn't change the mistakes that they made, but they are trying to make it better. I appreciate the effort, but still aren't sure if we will order again. "
"First rate customer service by epromos professionals. Quality products, printed beautifully, and delivered on time. We can always count on epromos meeting our needs for products with our logo."
"Fantastic responsiveness and communication with customer service (Jayme) on my order. The pillow boxes are larger and more impressive than I thought they'd be. The custom branding is really well done."
"Customer Service is always very good - responsive."
"John H. is wonderful to work with, his follow up on our orders was always right on target and our customers loved the products!!! thanks so much ☺"
"We wanted to order giveaways for Take Your Child to Work Day but were late in submitting an order. After checking on the web site and learning regular processing would mean delivery after the event I opened a
chat with Cara. She was able to expedite my order by personally submitting the artwork and having a proof
ready for me within a few hours. We ordered the product and expect delivery two days before the event.
Cara went above & beyond to help me meet my deadline and that type of excellent customer service is
not easy to find!"
"Chandrell Scott made my experience with epromos a delight. She worked with me and was very patient with my proof changes. She was timely and efficient. I would definitely recommend epromos for your personalized needs. And if you get to work with Chandrell, you'll be even happier!"