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Product & services pricing
4.00/5
Chance of future purchase:
4.05/5
Shipping & packaging:
4.02/5
Customer service:
3.85/5
Return/Replacement policy:
3.77/5


Verified
5/5

2024-12-25

Great website!

"I ordered replacement lights for my trailer. The shipping was fast and the lights are perfect. "

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Verified
5/5

2024-12-24

Fast and as expected

"Hitch arrived sooner than expected. "

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Verified
1/5

2024-12-24

Shipping issues

"My running boards were dropped off on the driveway of a house on the wrong street. After two days in the rain a neighbor noticed the package and found my number to call and ask if it was my package. It was received with a damaged box and wet. "

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Verified
5/5

2024-12-24

Great customer service

"As they always have, etrailer.com packaged everything correctly, shipped my order promptly, and kept me informed the whole time. A great place to do business with!"

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Verified
1/5

2024-12-24

Purchased a Blue Ox tow system from your company for my jeep wrangler.

"I asked a question about the compatibility of the tow equipment with a winch bumper and was told to call elsewhere."

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Verified
5/5

2024-12-24

Great company

"Always the best price with great shipping "

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Verified
5/5

2024-12-24

Excellent service,

"Excellent service, professional knowledge
and fast shipping.
"

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Verified
5/5

2024-12-24

Just what I needed

"Time and shipping and the product is top."

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Verified
1/5

2024-12-24

Return policy

"Your return policy is terrible but it’s my fault for not doing my research first. I have a 25.00 item to return but after all the fees I will get approximately 5.00 back. It’s not worth it. So I just have to the item in my junk bin. I will shop elsewhere for my trailer parts and accessories. "

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Verified
5/5

2024-12-23

Awesome service

"Selection was spot on product and quick shipping time "

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Verified
5/5

2024-12-23

2024 Cadillac Lyriq hitch

"Quick delivery and high quality product. Excellent no see look once installed on vehicle. Very satisfied. Highly recommend."

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Verified
5/5

2024-12-23

Etrailer is very easy

"Checking out on etrailer was slightly more work than ordering from amazon. However their customer service and speedy shipping is truly impressive. "

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Verified
5/5

2024-12-23

Very excellent costumer service

"Package did not have tracking number and wasn’t moving but the folks at etrailer were quick to respond with all my questions and concerns and I felt happy and confident that everything would work out despite the shipping company’s lack of information! Thank you! Happy to support a USA business with real people and amazing customer care! "

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Verified
5/5

2024-12-23

Absolutely above and beyond expectations!

"I needed a crucial part as soon as possible for my hot water installation. etrailer.com had it to me in less than 24 hours. Thank You!!!"

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Verified
5/5

2024-12-22

Good prices

"Best pricing on running boards I could find. Free shipping and fast."

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