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Product & services pricing
3.87/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.89/5
Customer service:
3.71/5
Return/Replacement policy:
3.71/5

Verified
5/5

2025-02-04

Great service

"Fast shipping Good quality "


Verified
5/5

2025-02-04

RIGHT PARTS, DELIVERED ON SCHEDULE

"ONCE MORE, WE GOT THE RIGHT PARTS DELIVERED ON TIME. THE PICTURES ON THE ONLINE CATALOG, WERE VERY HELPFUL WHEN ORDERING THE PARTS."

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Verified
5/5

2025-02-04

Great customer service

"I have purchased about 5 different products from them (hitches , bed covers, repair parts, etc) and have always gotten great customer service. 1st group of employees."

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Verified
5/5

2025-02-04

Red arc electric brake

"Good shipping time, great job on tech support. "


Verified
5/5

2025-02-04

Exactly what I ordered

"Install took about 30-40 minutes. Very easy with step by step video. Works perfect."

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Verified
3/5

2025-02-04

The plastic included had texture on one side with no explanation as to which side went up additionally

"
low quality materials used
"


Verified
4/5

2025-02-04

Receiver a d wiring for a 2020 Kia Sorento

"It was pretty easy to install. The step by step videos made it a breeze. I so liked the plug in wiring. We used to splice wires, I never liked doing that."

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Verified
5/5

2025-02-04

Delivered quickly and completely

"I have used E-Trailer before because they are competitive on pricing, typically well stocked, and quick to deliver."

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Verified
5/5

2025-02-04

Great purchase

"Product descriptions and quality are outstanding. Parts arrived on time as stated."

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Verified
5/5

2025-02-04

Easy experience

"I like using this site bc it’s very easy to order from. "

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Verified
5/5

2025-02-03

Great service

"Everything was exactly what I ordered and on time
Great company
"

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Verified
5/5

2025-02-02

Comedy of errors

"It’s been a challenge installing a hitch and wiring on my 2025 Honda pilot the hitch I purchased from eTrailer was perfect the brackets not so. After a variety of brackets over a period of almost 3 weeks I finally got everything installed to my satisfaction. ETrailer was wonderful to work with through this mess and provide me excellent support."

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Verified
5/5

2025-01-31

Always have the right one for you.

"This is the 2nd time using trailer for Hitches and wiring harness. The install videos are a plus too. Shipping is fast and someone is always keeping you up to date on when it is shipped and should arrive, as well as after the delivery to make sure everything was right. Thanks Trailer. Will use again on my next vehicle "

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Verified
1/5

2025-01-31

I never received the product

"I ordered a 052963751208 Spare Cover and I did not receive it. UPS was supposed deliver yesterday and I got an email that it had been delivered but it wasn't delivered to me. "


Verified
4/5

2025-01-31

I will use e trailer again

"Good product, great videos, one of the products was heavily scuffed up upon delivery it is still fully functional but cosmetically damaged"