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Product & services pricing
3.99/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.01/5
Customer service:
3.84/5
Return/Replacement policy:
3.77/5

Verified
5/5

2024-12-10

Great product and support

"The videos and quick responses from tech were all I needed. Saved me a bundle in labor costs."

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Verified
5/5

2024-12-10

Trailer hitch

"Bought the trailer hitch for my Elantra hybrid. Fit perfectly but after you have to disconnect a lot of stuff. Hard to get the under panels back on without making cuts. Works well serves as purpose I use it for my carrier for my wheelchair."

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Verified
5/5

2024-12-10

Quality plow and parts, fast service.

"They got the plow to me in great shape. Well packaged, all parts in order. It was easy to put together--took a few hours for us. Have since used it 3 times and everything works great. The long extension of the plow on my 2016 Chevy Colorado (truck to end of blade) has taken some getting used to; taking the plow on and off quickly takes practice, especially if you wait for snow to fall! Very well built plow, solid blade. The only complaint I have so far is that the rubber cowling you attach to the top of the blade is already starting to crack at the top corner after only a few months sitting outside. May have to replace that in the future with a harder plastic. Otherwise, great blade, convenient, good price!"

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Verified
5/5

2024-12-10

Pad

"It was a great experience. The price was reasonable, exact part needed, packaging was good and shipping was quick. "

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Verified
5/5

2024-12-09

Fleet upgrade! Time to expand the capabilities of our vehicles!

"With a substantial change in vehicles over the past year and losing our rust-ridden Honda Pilot with a 2" class 3 hitch, it was time to upgrade the "fleet" with some new Class 3 hitches. 2 vehicles were done and a third is on the way. Glad to have etrailer to go to and find the right equipment for our cars!! As a plus, the videos were very helpful to review and check out how they would be installed before crawling under the car and trying to find all the plug-in points, bolt hole locations and what to loosen up to make the install easier. Thank you all at etrailer for getting us on the road and towing some stuff we need!"

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Verified
5/5

2024-12-09

Fast friendly service

"Ordered a hitch, instantly received a confirmation and shipping estimate email. Received the well packaged hitch in 2 days. Installed with no issues couple days later. Was happy with price, quality of the hitch and customer service. I'll definitely come back for more. "

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Verified
5/5

2024-12-09

Great service.

"Ships quick. Great inventory."

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Verified
2/5

2024-12-09

Strut

"Received a replacement strut for a Roadmaster tow cover, but the end of the strut was bent. Talked with customer service in which they said they are waiting for part to come in. I looked online yesterday and saw that there is the same part in stock but I don’t have a replacement?!?!"


Verified
5/5

2024-12-09

Delivery/ pickup

"Right on time, as scheduled "

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Verified
5/5

2024-12-09

Gooseneck

"Works great I appreciate you "


Verified
5/5

2024-12-09

Hauling is no more an issue

"The hardest part in the install was the factory bump stop brackets to remove. 5 hours later, the install looked great. I now can have weight in the bed for winter, and not lose traction due to it being 2wd. The ride is a little bit bumpier, with half ton of gravel, and 20psi in the rear. I would recommend the 5,000 lb rating one to anyone. "

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Verified
5/5

2024-12-07

Fantastic

"Everything was just as promised."

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Verified
5/5

2024-12-09

Timely and accurate

"Easy shopping, timely, and accurate "

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Verified
5/5

2024-12-08

Great Products & Advise

"top notch products - however, it took well over a week for our package to tour the USA before being delivered (USPS)"

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Verified
5/5

2024-12-08

Trailer parts

"Everything I have ordered came quick and good quality and well packed. I recommend buying from this company."

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