"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Large selection of parts, easy search."
"Thank y'all for being there. The price is right and the parts are excellent."
"After giving up on some other sites because I couldn't find the parts I needed, I found this one. I found the parts fast and ordered. So much easier to use and I got a nice price savings over the dealer prices."
"RETURN POLICY IS VERY BAD.WILL NEVER BUY FROM THEM AGAIN.I NOW HAVE A $130.00 PAPERWEIGHT.I'VE BEEN BUYING ON THE INTERNET FOR 30 YEARS.THIS IS THE FIRST TIME I HEAR THAT YOU CANNOT RETURN A SEATBELT. (WRONG PART) "
"Great price on factory Ford oil pan for 5R110w transmission. Pan and shipping combined were less than the price of the same pan at other sellers. Fast easy purchase and fast shipping."
"Needed a replacement positive battery cable, replied to inquiry about correct part matched it up with my VIN."
"I ordered 4 u-bolts and wanted to add nuts, p/n N620485-S441.
I couldn't add them!"
"Fairly easy to order once I added items to the cart."
"How could you not beat the price!!! I paid for 2 what some charge for 1."
"Easy shop and checkout. Will follow up once i get the product. "
"Ford parts giant has the best prices I have found for OEM parts! "
"Purchase and checkout was very easy. No tax was a +"
"Prices were the same as local after shipping...............waste of time and effort."
“Hello,
We apologize for any inconveniences. Damaged items are to be reported 5 business days of delivery.
”
"I ordered a set of taillights for my truck. They ended up not even being lights for any ford truck from any era but trailer lights. Paid a premium and they were non-refundable. "
"No problems
Items arrived"
A rep from FordPartsGiant.com, GeorgeGPG, has responded:
“Hello,
We apologize for any inconveniences you may have experienced. Unfortunately safety items are non-returnable items. This information can be found in our Return Policy. We advise using your VIN to ensure fitment of an item prior to ordering rather than just vehicle details as multiple part number options may appear and what you order may not be specific to your application.
”