"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"REAL QUALITY GENUINE PARTS"
"First time to visit this site looking for some interior parts for a 2003 Excursion. FordPartsGiant.com made it easy to find them and get them ordered; and at a reasonable price too."
"Parts were descriptive and easily found"
"Nothing like ford. I’m very happy with my parts. Thanks "
"I placed my order and all was well. Then I get an email saying my order couldn't be processed. I had used my billing address for payment, but a different shipping address because I am working out of town. They refused my order because the addresses did not match. Really? Seems very behind the times to not be able to ship to a different address. Obviously if I was buying parts as a gift for someone, that would not work either. I finally had to have a friend that lives in this area buy the parts for me then pay him back. Good selection, decent prices, terrible service. "
"trying preserve older vehicle remodeling interior in attemtp for clean safe use and acess to support to finish quality so anyone can drive more comfortably more over securely
looking forward servng preserved goods and reserve a little afforadable and easy future learnging or stabilty for my neice or community presevations aswell remembrance of quality surpassed engunity endeavordly tailored from frends an family providing to share the roads splenders to say appreciative minimum at best; nice work user frendly system to rely aswell thoughtfull!!party or companys to support representing our likely excellence and warm reception welcome aswell helpful communication after order placed arrention to detail and products very was well received understood and comforted with needs of availibitys determined or forethought excellent execution for sucess for ours an hopefully yours an theres More Adieu with good speed dont forget your high beams Huemans
"
"Great prices, prompt delivery"
"The exact Ford part I needed was easy to find on their site. A good discount off of list price and shipped fast. "
"you had what ive been looking for"
"part fit welland solved my problem"
"Parts as described and shipped quickly"
"air bag still flashing, check all fuses, lights, and plug ins "
"If I ordered the correct part, things went very smoothly."
"Had just what I was looking for"
"LIKED THAT THEY CONFIRM THAT THE PART FITS, ESPECIALLY WHEN THE PART NUMBER HAD BEEN REPLACED.."
A rep from FordPartsGiant.com, GeorgeGPG, has responded:
“Hello,
We apologize for any inconveniences you many have experienced. If you feel you have received a defective part, please submit an RMA request at https://www.fordpartsgiant.com/online/Page_Customer/service_contact_us.aspx#1 for a warranty claim.
”