"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Order was accurate and quick very happy "
"Great experience and good job."
"good parts lookup features"
"I had a fan over current situation cook part of a relay harness as well as my fuse board on my 2008 Mustang. FPG had everything I needed to replace the damaged parts at prices WAY less than the local dealership parts department was quoting me. As long as everything arrives as advertised, this place will be hard to beat."
"Maintaining a fleet of Limousines is very difficult, but with your help I can maintain our units at the highest possible standards.
While it seems funny to most the smallest details make a huge difference, when I open the hood at the gas station if the engine does not look brand new people take notice. Your company makes that easy."
"Very easy to navigate site. I used my VIN on fordpartsDOTcom and found part #s to use on this site! "
"Got the part I needed for a good price. Quick and easy. "
"I waited for 2 e mails to be answered and neither were.
I just need to confirm I was ordering the right part!
"
"Fast, perfect, prices are very competitive. "
"Prices are good, website is easy to navigate, and shipping is usually very prompt."
"You need to help people make sure that they order the right parts for the right vehicle. Instead of telling to call the ford dealer to find out. I think that is very bad business not to help them."
"Very nice and easy to purchase what was needed."
"Best price and very good illustrations of items needed. Cross referencing gives me confidence the parts ordered will fit my vehicle the first time."
"I connected with chat to check on availability. I was told the part was available but if delayed I will get an email. Confused about why, if it is available, that it could be delayed."
"Very disappointed, part looked used. Took forever to get back to me. Why put a phone number when no one answers.. Sent pics of damage and was not from shipping. Should have sent new one. "
A rep from FordPartsGiant.com, GeorgeGPG, has responded:
“Hello,
We apologize for any inconveniences you may have experienced. Our phone representatives are not part specialists and will not be able to assist you on identifying parts over the phone. We offer parts support via email at https://www.fordpartsgiant.com/service/help-center-parts-questions.html We also offer VIN verification on our site to ensure the parts you are ordering are a match for your vehicle.
”