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Product & services pricing
3.93/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.16/5
Customer service:
4.00/5
Return/Replacement policy:
3.71/5
Featured Review


Verified
5/5

2018-05-19

Great Prices and Fast Shipping

"I've ordered a lot of stuff for Ford Parts Giant and it's always come in as ordered. "


Verified
5/5

2018-05-19

DON'T USE THESE GUYS!!!!!

"IF YOU ARE BUYING ONLY A SPARKPLUG (SHIPPING WON'T MAKE SENSE)! BUT if you need to buy something substantial or obsolete they get my FIVE STARS! I buy stuff constantly on the internet and these guys know how it works! Yes I had to pay shipping from two different sources but at the end of the day the savings was substantial and they supplied an obsolete part my local dealer couldn't. Shipping was correct and not inflated based on my experience. I would buy here again if ever necessary. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-18

"Very easy to work with your site. Prices are good. Thank You!"


Verified
5/5

2018-05-18

Ford Explorer A Pillar Molding

"After having the passenger side A pillar molding stolen off our car in a parking lot, finding the part here for $20-30 cheaper was a welcome break. Thank you!"


Verified
5/5

2018-05-16

"The parts I was looking for were easy to find on the website and at a good price. "


Verified
5/5

2018-05-14

You had the part!

"Verye easy to find information on your site."


Verified
5/5

2018-05-13

"Site was very helpful in finding the right parts for my 2010 F150 xlt. I used my vin to ensure the proper parts were found. Great site!"


Verified
3/5

2018-05-12

Terrible customer service

"Wanted to order a part. 3 different items that all fit came up. Tried calling customer service. Finally got through after a bunch of attempts. Was told to email tech support and should receive a response within 24 hours. Waited almost a week. Called back. No one answered. Calls would just drop after about 4 minutes. "


Verified
5/5

2018-05-11

straightforward

"Having the part number was a big help,, but it was smooth.."


Verified
5/5

2018-05-11

Always reliable

"All ford specific parts just for my vehicle at a GREAT PRICE BETTER THAN THE DEALER"


Verified
5/5

2018-05-10

One Stop Shop

"Found the website the easiest to use of any of the parts suppliers I visited. All parts I needed were fairly easy to find and order."


Verified
4/5

2018-05-09

Every thing I ordered last time was there

"but would have been nice just to reorder what I needed, without having to re-input everything, (copy last order) also searching is harder than it needs to be, your (fordpartsgiant system people) should check out Dieselfiltersonline, now that's easy searching.

Thanks
"


Verified
5/5

2018-05-09

It was a great deal

"I had a wonderful experience talking with the wondeerful woman who gave me all the information I needed to buy these parts. Thank you"


Verified
4/5

2018-05-09

Review score misleading

"Three stars would be somewhat satisfied 4 would be satisifed and 5 should be ecstatic with my purchase. The only reason this didnt get 5 stars is the overnight pricing I feel is padded and too expensive its usually double the price of the part Im buying on top of the part price. If they resolved this issue Id happily give it 5 stars. "


Verified
5/5

2018-05-09

Older vehicle parts

"Was very happy to find parts for my 2003 Expedition!"