"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Will use again. This outfit delivers as they promise. "
"They had exactly what I needed. The price was the best I found. The shipping was fast! I will be using them again in the future!"
"I have not yet received my order after 2 weeks "
"paid $68 for a part and received an email that i needed to pay another $17 to complete the order because the price increased. i understand that prices change, but they should honor an order that was already placed and make changes to the site and prices accordingly."
“We apologize for the inconvenience. The price increase was due to an unexpected change in our supplier's cost. We understand that this is frustrating, but unfortunately, we are unable to honor the original price. We are constantly working to improve our processes to ensure that such incidents don't occur in the future. If you have any further questions, please feel free to contact us.”
"I have ordered parts with Ford parts giant several times. Never had to deal with any issues. Always fast shipping and my favorite...I love saving money with Ford parts Giant. They've earned my trust. "
"Part ordered was exact fit and works perfectly. Very pleased. Web site was excellent as well."
"Best price I could find. Very fast shipping. "
"This was my first time ordering from this company but it will NOT be my last. I got my products quickly and with ease. The website was simple to work and I truly appreciate that. I highly recommend for others. "
"Experience was great, price was right give thanks. "
"I would buy from them again"
"Easy to find & order the parts, reasonable prices, quick shipping too !"
"The part # came up easy in Google, brought me to your website and boom, ordered. The PayPal option made ordering even quicker!"
"Not the first time I have ordered from this company. Every time I have gotten my order earlier than anticipated, well packaged and great quality. Installed my ordered parts today with no issue!"
"Order part April 26th and was told I would receive May 2nd. It was May 10th. "
“We apologize for the delay in receiving your order. We understand your frustration and we are working hard to improve our shipping times. We appreciate your patience and we will do our best to ensure that this does not happen again in the future. If you have any further questions or concerns, please feel free to contact us.”
"This dash gauge surround is exactly what I needed for my 1996 Ford Bromco it fits and the price and quality is excellent "
A rep from FordPartsGiant.com, EmilyX, has responded:
“We apologize for the inconvenience. According to the tracking,your order has been delivered on 6/10.We appreciate your patience.”