"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Had the lowest price for the OEM brake booster I needed. Shipping was quick and inexpensive. Very satisfied."
"Ordered a new engine cover. Fast service and an excellent price. Will be sure to use their service again to get open parts."
"Part was correct and arrived extremely fast."
"Faster than what I expected, but there was no invoice inside the box"
"Great price, quick shipping part worked perfect."
"Excelent .Good service and quality
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"Online convenience is excellent. However, part needed was obsolete. "
"Got the part ordered. Shipped/Delivered on time. The part worked. "
"The right parts fast shipping, packing was a little shifty but effective. "
"rapido seguro y eficas muy bueno"
"I will never order from this website again. It took them over 2 weeks to ship my part, just to find out it was the wrong part and then when I tried to initiate a return it was past their 5-day return policy and they refused to return or exchange. Of note, their website description was inaccurate and I even mentioned if this return policy is applicable if FordPartsGiant made a mistake and they said yes. There was never an aplology or an offer how to help with this, everytime I inquired and showed them screenshots of their inaccurate website description they rejected my claim. $250 out the window. Nice way to rip of people who aren't able to test their parts immediately after they arrive because they have to schedule a mechanic etc. "
"Wished they delivered to Canada "
"Part shipped fast and delivered undamaged. I'd definitely do business with these guys again."
"Easy to install and part arrived on time."
"Great service! Fast and reasonably priced Ford parts. I will be shopping there again."
A rep from FordPartsGiant.com, OrderSupport, has responded:
“We are sorry to hear about the trouble you've experienced with your recent order. Please accept our sincerest apologies for the inconvenience this has caused. We understand your frustration and appreciate your feedback. Thank you for bringing this to our attention. ”