"All went well as should . "

"I recieved my exhaust manifold heat shield order. One of them is a completely part number from what was ordered and is for a completely different engine. Customer service wants to charge me for return shipping plus a 20% restocking fee."

"called to check availability. was assured parts were stock. now a week later nothing has shipped yet. Huge mistake for me to deal with Ford parts giant.
"

"The part was shipped on time which was quick. FedEx delivered the package at the end of my driveway, 500 ft from my house. We have a large, clearly marked, box at the end of our house for packages. Dogs were damaging packages before we placed the box out there. FedEx sent a picture of the package leaning against a fence post. We have thousands of feet of fence but I looked first along the driveway and found it at the end. I'm glad I found it before a dog did. My mail box is at the end of the driveway but the post office brings packages to my house. FedEx dropped the ball on this one."

"I was able to get OEM engine parts for my 20 year old Lincoln in less time than the local dealer could even order it at less than 50% of the dealer quoted price. Very fast shipping with tracking information. Highly recommend."

"Ordered door hands for the Lincoln. Parts were shipped quickly and arrived packaged well and worked great."

"Very good quality, Definitely OEM. "

"Great shopping farly easy"

"Website stated that it fits the vewhicle. The part delivered was not the correct part."

"Great experience. Would buy again"

"Package arrived with only half the hose.
It's suppose to be a 2 piece hose. I call customer service #5 on the automated phone service, the lady answered the call was Very rude, and hung the phone up on me. I did not get any results. Stuck with only a half of hose.
Ford f250 6.4 liter turbo diesel 2009"

"They allowed me to pay for expedited shipping without indicating the product was not in stock; instead of 1-2 days it's 1-2 weeks. 10 out of 10 would recommend calling to verify inventory before buying from these guys."

"I ordered parts and 2 weeks later the tracking number still indicated that USPS had not received the package from FordPartsGiant. I called and had to wait on hold for about 10 minutes, and the Customer Service representative wouldn't even address me by my name; instead she just referred to me as "Caller". I had to dispute the order and refund RMA on my American Express. Will not use FordPartsGiant ever again. "

"RMA supervisor gave a horrible customer service and hung up on us 3 times! She was rude and absolutely unprofessional after we received the wrong parts due to an error on their product page. She and her manager kept blaming Ford for that mistake and did not take any responsibility of what appears on THEIR website by refusing a full refund. Now we have the wrong product in hand and are short of almost $300 because of this place! "

"Muy bien lo recomiendo gracias "