"Although I was a little skeptical at first, the website ended up being totally legit. The products and custmer service were great and I got the best deal through fumfie. I would purchase from this site going forward and I would recommend others to this website."
"I don't know if it would be considered bait and switch, but it's close.
Ordered a Canon 7d at a price that was well below compteting sites. Received an email to call them to confirm the order. Did so, and the sales rep informed me that I had to add a 6% shipping insurance charge to my order. I responded that their site mentioned nothing of additional insurance fees, and was assured that it was there. I looked for an additional 10 minutes and could find no mention.
I ended up cancelling my order, even though they still have the lowest price, I can't bring myself to complete the order."
"I was looking around for a good price on a Canon 7D and found it with Fumfie. I was skeptical, but ordered anyway. I expected the typical high pressure "buy this buy that", and they did suggest a spare battery and more compact flash cards. I said, I don't need them and they said fine. They offered a good price on an extended warranty and I said yes. The camera and warranty came very prompty. It was the wrong warranty -- one for a less expensive camera. It took one phone call and they sent the right one with a prepaid mailer to return the incorrect one. Good price, great service, quick correction of an honest error."
"I ordered a canon 7d from them, at first due to the low price i was very skeptical and had to confirm that i was getting a USA warrantied product and not a gray market version. I was told it was USA. Being that I live in the NYC area I asked if I could come down to check out the camera before I purchased and they had no problem with it. So after opening the box and inspecting it I bought it on the spot. The only reason I was so paranoid is because of a lot of negative reviews behind this company. "
"These guys are not outright scammers, but they do engage in dishonest business practices. First, they are selling gray-market products (non-USA warranty) without disclosing that on their website. They advertise that all products are brand new with USA warranties, but the warranty turns out to be their own store warranty, and it's not even written or documented anywhere - simply a guy on the phone telling you if your product breaks in a year, they'll fix it. Yeah, right.
To compound that, they engage in upselling in which the upsell is described as paying for the USA warranty, but then the upsell charge is added to your invoice as "Insurance," and when you complain that you paid extra for a USA warranty and received a gray-market model anyway, they tell you no, you paid for shipping insurance which they require. UPS charges $2 per $100 for insurance; even though they shipped the item via UPS, the customer service guy said they don't insure with UPS, but with another third party, and the rate they charged me was more like $5 per hundred.
Bottom line, I ended up with a gray-market model for an all-in price I could have actually beaten (at newegg.com) for an authorized dealer model with a manufacturer USA warranty.
Lesson learned, stick with known reputable dealers when ordering online. I was fooled by the majority favorable ratings for fumfie.com, but the tactics they used which I have documented above absolutely happened. Dishonest upselling, exorbitant charges for insurance, deceptive advertising with respect to warranty.
The product - Nikon D300s body only, advertised by fumfie.com at $1389 plus $14.95 shipping. They upcharged me $71.05 to total $1,475 for a gray-market model.
Newegg.com advertises the same product with manufacturer USA warranty for $1,449.00 delivered."
"Having never heard of Fumfie until I was looking for a SLR camera I wasn't sure if I should order from them. What a mistake that may have been. I got the best price that I have seen and I did a lot of looking before I purchased. I got the camera and the extras,in one shipment, in only a few days and everything was as promised and advertised. There was no hidden fees or charges.I would not hesitate to recomend Fumfie to a friend and I will order from them when I need products that they carry.
Ken from Illinois"
"I ordered a Canon XSI along with the everything package and couldn't be happier. The package came in 3 days (instead of 5 days!). I would recommend Fumfie.com to everybody. The price, the nice salespeople you can talk to, the wonderful site... all adds up to a beautiful experience. I'm so happy that I'm going to post it on my facebook! "
"Fumfie.com:
Easy to use website that is also well stocked with items. Easy check out, excellent customer service when needed and FAST delivery. And I found what I was looking for at a competative price. The item was delivered on time and the gift receipient was very pleased. AND unheard of these days... the item was well packaged for shipping. WOW!! No else seems to know how to pack to ship.
Camcoder:
"I love the video quality of this camcorder. This is my first HD camcorder and I was simply amazed at the video quality of the camcorder screen as well as on my television. This is by far the most important reason why I love this camcorder. I've seen many camcorders a lot more expensive than this one but I believe this camcorder will be more than sufficient in making people happy. If you have used canon cameras before, you will easily pickup on how to use this camcorder. It is user friendly. Sound quality is solid too. I haven't used much of the software editing so I can't comment on that. I love canon products because they never let me down. I bought 2 picture cameras, a camcorder and a printer which were all by canon."
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"I was very pleased with my hd 1000 fumfie fast delivery and good customer service will shop here again.best price and free stuff.thx again fumfie!"
"The camera arrived on the day promised and was very well-packed. I'm very pleased. The price is the lowest I could find on the internet, even on ebay or other bid locations. "
"I recommend Fumfie.com to anyone looking to purchase camera equipment. Not only was the camera I purchased a much lower price than the local retail store, but I also purchased an extensive accessory package at a great price. It all arried in a few days and I am a very satisfied customer. "
"We order Sony Camcorder with Fumfie. They deliver 4 days earlier than we expected. We are pleased with Fumfie. Their price is very reasonable."
"I ordered a Canon HF S100 from these guys. It was hard to believe their price on this particular camera. I had shopped around everywhere, but Fumfie's price was alsmot $100 less! After reading some favorable reviews from other buyers, I decided to order it. The salesperson was very polite and helpful. He gave me a great deal on the camera as well as on a package of lenses (great Japanese optics), bags, extra battery, etc.
I couldn't be happier. I would order from them anytime. They even gave me a certifcate for $10 off my next order! Don't let negative reviews fool you. These guys are legit and they know their business. They keep track of other online merchants prices and beat their price. I know because as soon as others lowered the price on that camera, Fumfie priced them even lower! That's what I called being on top of things. These are fine folks and I wish them much success. "
"Fumfie delivered as promised on its product. Everything in box was as ordered and arrived on time. The price was excellent and well below major retail stores. I will be using Fumfie in the future for all my camera needs!!!"
"Great price and service. Thank you!"