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Verified
5/5

2010-02-09

""I am very satisfied with the service they give me.What they told me on the phone about the order was exactly as I have received it.No missing peaces,no back order,fast delivery;3 days to Quebec Canada,high quality merchandise,good competitive prices and the handling is done with care.It is not only the know how that they are offering,but they know what they are selling,
taking the time to explain what I wanted to know. The feeling I had on the phone conversation was like they knew me as a friend.You see;I speak French and my English speaking is slow but my writhing is acceptable.So I find out on my very first order,they where fun and easy to do business with ... Cool!"
"

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Verified
5/5

2010-02-09

"I had a good purchase from Fumfie,,they teared me fair and honest...I god my purchase one the time that they told and when they told me...."

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Verified
2/5

2010-02-08

"The product I purchased is priced online for significantly less than other sites. It is the "import" version. I didn't discover that until the salesperson called me. The information is not posted in the product description. In order for me to get the full US version, I had to purchase a third party warranty that doesn't cover what the salesperson said it would nor does it cover the entire value of the product. "

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Verified
5/5

2010-02-08

"I got the best price at Fumfie, plus when I called the customer care, they offered me 5 yrs extended warranty in a price of 3yrs. Camera is wonderful, fast delivery, plus a surprise gift. I'm very happy with the fumfie, I'll surely recommend this. They can also include paypal for the payment mode to attain users confidence."

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Verified
1/5

2010-01-28

"I had a bad experience. Fumfie Customer Support has worked to resolve the issue. The whole situation ended up with me wasting about six hours to return a grey market camera to a licensed retailer who is not a Canon authorized reseller.

I ordered a Canon 5D Mark II on 28 January 2010 after verifying over the phone that the camera was New in the unopened box, a USA model, not greymarket, and Fumfie was an authorized Canon reseller.

The box had previously been opened, though the camera appeared to be new. The package did not include a bill of sale or receipt in any form. It also was absent any form of warranty card.

Canon USA (1-***-***-****) informed me that they do not find any information indicating fumfie.com( fumfie.com, JerseyPhotoStore, jerseyphotostore.com, jerseyphoto.com, thefotosource.com or fumfie ) are a licensed Dealer or reseller of their products under any of those names. They also informed me that they consider the camera I bought Greymarket and would not warrant the camera.

I called Fumfie. Their Customer Service Rep told me that even though Canon USA says they will not warrant the camera they are confident the camera is warranted. He did admit they knew the camera shipped without a warranty card. He also offered to have me ship the camera back for a refund. I found that to be the best option.

They also tried to sell me a flash card worth $20 for an additional $199. But there was no pressure to buy. They also offered a third party warranty at a premium price, again with no pressure.

Anyway, Plan on fumfie.com :
Charging you 3 to 6% more than their advertised price. (insurance)
Sending you a Grey Market Product that Canon USA will not Warrant.

I will not buy from Fumfie again. The whole transaction was a nightmare.
"

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Verified
4/5

2010-01-27

"Cheapest price for what I wanted. I mis-typed info on their order form, they called me and resolved it pronto. I will definitely look these guys up when I have a need for their services again."

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Verified
5/5

2010-01-22

"Excellent site. The customer service representative was very helpful. He suggested a more cost-effective way of shipping my HD camcorder over the border into Canada and was genuinely friendly. My shipment arrived on time within a week and I was able to follow it along with a tracking number. Reliable all the way through. No hesitation in recommending this online store. Great price, great service and great follow-through. I'll be shopping here again."

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Verified
5/5

2010-01-20

"I ordered the Canon Vixia HF S10 HD camcorder from fumfie.com. I was a bit skeptical at first given the name but I have to say I was more than satisfied with the service and especially the price which at that time was around $50 less than others. I will definitely use them again!!! Note- fumfie adds shipping insurance to their order but the price turns out to be much cheaper even with this."

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Verified
5/5

2010-01-20

"Did receive everything at a great price. Thank you for being affordable, affable and available. This is my first time using your site. Was pretty seamless, even with some of the extra security. Mike"

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Verified
5/5

2010-01-17

"I ordered nikon d3000 camera at fumfie.com as it was giving me the best price among amazon, dealstobuy and other similar online shopping sites. They give me one extra recharegeable battery at no extra cost. Also camera came within the said time. I am delighted by having this camera and by overall service of fumfie.com team. "

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Verified
5/5

2010-01-14

"Best price. Great advice. Did not pay for overnight shipping, but ordered on a Friday and received the correct order on Monday. I would highly recommend Fumfie."

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Verified
5/5

2010-01-13

" I had a great experience with Fumfie. I was sceptical after reading a number of online blogs, but after talking to one of their sales reps, I decided to go for it and place an order on a digital camcorder. I frankly was unable to afford the higher competitors price. Because the price was considerably lower than the price of the mainstream online retailers, I decided to purchase an accessory and a warranty which I was going to need anyway. This seemed like a reasonable way to compromise the lower cost of the camera, and hopefully make both of us happy. I mentioned this rationale to the sales person who assured me that they'd honor the sale and ship the camera whether I purchased additional items or not. While these add-ons may have cost more than the going price elsewhere, I still came out WELL below the competitors price for the bundle. Most importantly, I never received a follow-up pressure pitch from the salesmen - my camera arrived exactly on time, and a follow-up call to the customer service rep regarding an error in the extended warranty was handled quickly and cordially.
I never take the time to do these rating things, but after reading some of the negatives about this company, and after having such a positive experience with them myself, I decide to do a rating. By the way, I was never able to receive confirmation emails from them (spamblockers etc??) but with a call to the customer service rep, Joe directed me to their website where I was able to download all the receipt and confirmation info that I needed. Very positive experience.
"

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Verified
5/5

2010-01-12

"Even though Fumfie had great reviews, I was a little leery, since the price for my Canon HFS10 camcorder was hundreds of dollars less than the better known sites. There is a reason this store has good reviews, they are the real deal. Great prices, fast shipping, and helpful sales people.

They will ask you if you want to add some upgrades but they don't pressure you if you say no. I'm glad I decided to go with an extra battery since the one that comes with the camera only lasts 40 minutes. I got a great price on an extra 4 hour battery.

After receiving the camera, I noticed that they offered it for $20 less on their web site. I called and asked if they would price match their own store. Customer service explained that the price they paid for my camera was $20 more and that their new shipment was purchased at a lower price. In other words, they don't price match. However, he offered to send me other free products instead of a refund. Both batteries I have need to be charged in the camera so the camera is not usable while charging. I got an external charger shipped for free plus a free full size tripod!

I'm sold! I will always use Fumfie for every photo related product I need.
"

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Verified
4/5

2010-01-08

"Fumfie: another attempt at luring customers in with cheap electronics prices and then attempting to gouge them on accessories. In the end, fumfie is a fairly honest company.

I placed an order for a Canon 7D through fumfie on 12-22-09 after reading several positive internet reviews on respected reviewing sites. There were also various reviews stating that Fumfie is a scam. Backed by a no-hassles credit card fraud protection program, I decided to find out for myself.

In the end, it turns out that Fumfie is attempting to do what all the other scamming camera shops do: sell you overpriced accessories and force shipping insurance on you in order to make up for the advertised cheaper camera body.

After "placing" the order -- a Canon 7D listed at $100 less than any reputable shop -- I did not receive an email confirming the order. I called fumfie the next day and was put on hold 3 times before finally speaking to someone who "found my order" (I had no order number, they simply pulled up my order through my name).

I was told the camera would ship instantly and that I would be charged 4% shipping insurance (this is not listed on the website). This extraneous charge brought the camera to $1575.46 ($25 less than MSRP). I was then given a bunch of b.s. about extra batteries, lenses, and extended warranties, politely turning down each overpriced "offer". While on the phone, I was emailed a shipping invoice that contained an order number, but no tracking number.

Later that day I was sent an email with the tracking number. The package arrived on jan 5th, one day late. I am pleased with the camera.
"

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Verified
5/5

2010-01-07

"the product i bought was great. it came in on time and all it took was 3 days. the customer service made everything happen and more. they are nice people who i felt put time in satisfying my needs and im really thankful. i definitely recommend fumfie to anybody looking for a great camera, especially with an unbelievably low price. seriously, i thought it was a scam, but right now i have my brand new camera in hand and i love it. "

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